Did an online order, so that I could pick my food up and have time eat on my 30 minute lunch break. When I arrived I was happy that my online order was ready. Get to my car, open my sandwich I instantly knew the bread was old. Not only was the store out of my bread, they did a substitute without my knowledge. You substitute my bread, and give me a sandwich with toasted stale bread. I take the sandwich back hoping to get it remade with fresh bread. Only to find out, there’s no fresh bread in the store (at 11:30 am) at all! So I’m offered a refund, and would I like to keep the cookies and drink? (By the owner smh) Why would I want the sides, if you can’t offer me a fresh sandwich? Very unsatisfactory customer experience from here. Caused me to miss my lunch break and not have any food.
Please work on this issue for better customer satisfaction and service. You could’ve stopped the online ordering until fresh bread was available. Do not serve me something you wouldn’t eat, and you’re the owner!
Food: 1
Service: 1
Latonya Watkins
If I could give 0 stars I would. All the veggies looked like they sat out all week! Lettuce and pickles are brown. No cheese. And to top it off I had to listen to a worker talk about his girlfriend with 2 dudes and how he was about to get off work ride his bike in the rain and smoke weed! Seriously I just walked out! I bet he is the manager!
Atmosphere: 1
Food: 1
Service: 1
L. HOWARD
Horrible No Bread!!! At SUBWAY LUNCH TIME!!!
Atmosphere: 1
Food: 1
Service: 1
kickflipbilly
Excellent service food was fast and fresh!
Atmosphere: 5
Food: 5
Service: 5
dom rain
Amazing food, amazing service,love the experience here
Peace In Heaven And On Earth
The lobby is clean and the food is fresh.
Atmosphere: 4
Food: 4
Service: 4
Olga Wolfe
Not good when the store has new employees and they make a sloppy sandwich. Also, how do you NOT have any tuna?? Especially with this heat. District Managers train your managers so that they train their employees before they leave them alone to run the store.
Atmosphere: 5
Food: 1
Service: 1
Allison Stover
Placed an online order for 2 subs, got 2 subs but they were both made the same. Mine had multiple different ingredients than my boyfriends did & I just got the same sub as him. Pretty irritating when you spend money for a specific sub and get the complete opposite. Didn’t realize till I got home.
Tennessee Loon
Skimped on my steak and destroyed sub with sauces.
Haven’t been to this Subway in years. Was happy with the updated look, cleanliness, and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Chris Marsiglia
I go to the store in Taylor off Eureka near Pardee. Every time I go, I get excellent service. I've been to plenty of Subway, but this one is above the rest. You won't be disappointed. Enjoy ?
Atmosphere: 5
Food: 5
Service: 5
June Vanderlinden
Nice Subway, clean, looked a little short staffed but other than that a pleasant visit.
Atmosphere: 4
Food: 5
Service: 3
Isaiah Brewer
1st time at this location everything was amazing. Customer service was A1
Atmosphere: 5
Food: 5
Service: 5
Liddy B
Brooke is my favorite sandwich Artist here she is very polite and friendly, I never had a bad experience here
This review is from a couple months ago. Fresh food and excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Sub, Elite Chicken & Bacon Ranch
Did an online order, so that I could pick my food up and have time eat on my 30 minute lunch break. When I arrived I was happy that my online order was ready. Get to my car, open my sandwich I instantly knew the bread was old. Not only was the store out of my bread, they did a substitute without my knowledge. You substitute my bread, and give me a sandwich with toasted stale bread. I take the sandwich back hoping to get it remade with fresh bread. Only to find out, there’s no fresh bread in the store (at 11:30 am) at all! So I’m offered a refund, and would I like to keep the cookies and drink? (By the owner smh) Why would I want the sides, if you can’t offer me a fresh sandwich? Very unsatisfactory customer experience from here. Caused me to miss my lunch break and not have any food.
Please work on this issue for better customer satisfaction and service. You could’ve stopped the online ordering until fresh bread was available. Do not serve me something you wouldn’t eat, and you’re the owner!
Food: 1
Service: 1
If I could give 0 stars I would. All the veggies looked like they sat out all week! Lettuce and pickles are brown. No cheese. And to top it off I had to listen to a worker talk about his girlfriend with 2 dudes and how he was about to get off work ride his bike in the rain and smoke weed! Seriously I just walked out! I bet he is the manager!
Atmosphere: 1
Food: 1
Service: 1
Horrible No Bread!!! At SUBWAY LUNCH TIME!!!
Atmosphere: 1
Food: 1
Service: 1
Excellent service food was fast and fresh!
Atmosphere: 5
Food: 5
Service: 5
Amazing food, amazing service,love the experience here
The lobby is clean and the food is fresh.
Atmosphere: 4
Food: 4
Service: 4
Not good when the store has new employees and they make a sloppy sandwich. Also, how do you NOT have any tuna?? Especially with this heat.
District Managers train your managers so that they train their employees before they leave them alone to run the store.
Atmosphere: 5
Food: 1
Service: 1
Placed an online order for 2 subs, got 2 subs but they were both made the same. Mine had multiple different ingredients than my boyfriends did & I just got the same sub as him. Pretty irritating when you spend money for a specific sub and get the complete opposite. Didn’t realize till I got home.
Skimped on my steak and destroyed sub with sauces.
Restaurantji Recommends
Haven’t been to this Subway in years. Was happy with the updated look, cleanliness, and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
I go to the store in Taylor off Eureka near Pardee. Every time I go, I get excellent service. I've been to plenty of Subway, but this one is above the rest. You won't be disappointed. Enjoy ?
Atmosphere: 5
Food: 5
Service: 5
Nice Subway, clean, looked a little short staffed but other than that a pleasant visit.
Atmosphere: 4
Food: 5
Service: 3
1st time at this location everything was amazing. Customer service was A1
Atmosphere: 5
Food: 5
Service: 5
Brooke is my favorite sandwich Artist here she is very polite and friendly, I never had a bad experience here
Loading...