Big Boy

3828 US-31, Traverse City
(231) 941-7430

Recent Reviews

Lisa Tanner

The waitress husband always asked for is Sam .. because she is AMAZING. her service as our waitress is like we're the only ones there . She is right on . She don't miss a stepKid-friendliness: Kids and family bingo night was so fun

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Scrambled Eggs, Coleslaw, Super Big Boy with Fries, Salad Bar, Big Boy Banana Split, Turkey blt Sandwich, Strawberry Shortcake Shake, Belgian Waffle Strawberry Waffle, Hash Browns, Chicken Tenders and Fries, Toast, Big Boy Hamburger Without the Middle Bun, Strawberry Pie, Slim Jim with Onion Rings, Big Boy Burger, Hot Fudge Ice Cream Cake, Chicken Caesar Salad, Grilled Cheese, Best Cheeseburger on the Planet

Ashley Carpenter

Overall wasn't bad.

Atmosphere: 4

Food: 4

Service: 4

Amanda Stephenson

Our servicer Jenny was absolutely amazing great worker, very polite and great at hospitality. We loved our breakfast for dinner. Will definitely be back

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns

Adam Shaffer

As with other Big boy's in area outdated decoration , but great pkace to take grand kids for breakfast. Great customer service. Public services friendly. Had a great breakfast buffet. ? Also still have the okd fashion milk shakes.Vegetarian options: Many vegetarian options.Kid-friendliness: Kids eat free is a big plus.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salad Bar, Strawberry Pie

Val Dennis

Our server was awesome!! The food was fantastic!!

Atmosphere: 5

Food: 5

Service: 5

Shannon John

They have a very good Sunday breakfast buffet.

Atmosphere: 5

Food: 5

Service: 4

Christine Komisarz

It was dirty with wrappers on the floor. I used the restroom and there was urine on the floor. Apparently, someone had bad aim. I had a combo and the coleslaw tasted awful. It may have been spoiled. And I had to ask for it after I had already been served my sandwich and fries (which were good). The Pepsi was off too. Service was lacking. And it wasn't even busy!

Atmosphere: 1

Food: 3

Service: 1

Jeffrey Mull

Placed order 15 or more minutes later no waters, no milkshake and waitress up set we asked for water so we left. Sorry for the cooks who may have had order all but done. Poor service for sure.

Atmosphere: 1

Ryan Flesher

Good friendly service, tasty food.

Atmosphere: 5

Food: 5

Service: 5

Dennis Wallace

Great

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Hash Browns

Michelle Lear

Very friendly and helpful staff. Food was great! I dined in one day and ordered a carry out the next. Both meals were fantastic.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Slim Jim with Fries with Cheese, Soup, Hash Browns

Patty Lou Cakes

The service was excellent and the employees are friendly.Features: Restaurant very clean and tables spaced apart.

Atmosphere: 5

Food: 5

Service: 5

Galina Yune

My favorite burger and onion rings ?

Atmosphere: 5

Food: 5

Service: 5

Catherine Clark

The place was very cold and so was the breakfast buffet.

Atmosphere: 4

Food: 3

Service: 5

Tine Gayle

The day after ThanksgivingWe had breakfast and lunchThe restaurant was crowded of course but the staff seemed overwhelmed. I really don't like to relate bad experiences to racism however it seems as if this was the case. We were a party of six and everyone of us had issues with the service and missing food items, cold soup and fries. Waitress talking loud to us but not to her other tables. She had a impatient resting face the majority of the time. She would walk away from the table so fast, not giving the table enough time to tell her everything that was needed or she would try to not make eye contact as if we were bothering her with our request. Granted the quality and speed of the food is not the responsibility of the waiter or waitress, we did notice that no other tables waited 45 minutes close to an hour to get their food. I will just say that this was one of my worst experiences ever at a Big Boy restaurant. We usually tip the 20 - 25% or more but this time no so. Actually I left out the restaurant before my husband paid because I totally agree with him but also I knew that is what they was thinking in the first place. I have heard this comment so often" black people don't tip "In fact we do tip and expect the same service and food quality that other people receive. No more or no less.

Atmosphere: 1

Food: 1

Service: 1

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