McDonald's in Waterford

“My daughter and I stop here every few weeks or so for "fast food day". Food is almost always fresh and hot, but the employees often have very blank affects or just seem like they're dead inside. I always want to ask them if they're okay 🫤 When they hand me the food at the drive-thru and I say thanks, many of them have absolutely no response.“

“Writing this review ONLY because I was struck off-guard by the unexpected. Drive through order… from the first window, young gentleman took payment and said “be safe.” Nice, and different, but I didn’t catch on yet. 2nd window, young lady handed me my beverage and politely explained they were still waiting on my sandwich and nicely asked me to pull around, nice genuine smile and said “have a good night.” Only waited in the lane for a minute and food came out. She had a couple orders in her hand but extended my order and sweetly said, this one is yours, smiled and said “enjoy your evening.” It made my night to see a few kids working a job so often taken for granted take pride in customer service… at a McDonalds! Keep it up! A smile goes a LONG way!“

“I don't mind ordering at the kiosk but when I need to order from the register it's hard to get an employee to ring you up. At least three people walked in front of me standing at the register and not one asked if I needed help. Too many people taking care of the drive thru. You can do better McDonald's.“

“Over priced compared to every single other McDonald's you will pay extra for anything and everything that doesn't come as it should as in 40 cents for mayonnaise no extra onions onions are like 60 cents Etc also have a hell of a time claiming anything in-app through Rewards“

“I mean, it's McDonald's and they do it mostly as perfect as you're going to get it at this particular one from what i can tell. I only have been in the late evening hours but even pm the weekend with a line, they keep things moving and with everything you ordered how you ordered it.“