Camino Real Mexican Grill
3851 Fort St, Wyandotte
(734) 258-8790
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So disappointed! Been coming here for a few years and the food has become very poor. Served luke warm. Obviously large vats of pre-prepared food slapped together on cold plates. Server did her job. Menu was ridiculous with a separate price list. Very skimpy portions. Enchiladas made with the smallest tortilla on the market.
Atmosphere: 2
Food: 1
Service: 4
Me and a friend went here for lunch recently and had the same meal and our bills were two different prices. And the portions are getting smaller with every visit.
I mean if you eat inside sure whatever just like any other place right.
But God forbid you place a pickup... You'll order tacos and end up with a cheeseburger... Then sure why not give him another chance... You'll order tacos and end up with spaghetti....
Over it I'll just go to Taco Bell instead next time. At least they will get your order right.
I have given Camino Real many chances, but after this experience, I will definitely NEVER RETURN.
First of all, there is no hot water in the restrooms, which is completely unacceptable. The food is very overpriced for the quality, and the quality itself has gone downhill. The food is bland, lacks seasoning, and tastes like it was prepared without care. The flavors have definitely changed from what they used to be, and everything is served lukewarm. Many dishes are OVERCOOKED or UNDERCOOKED, sauces are WATERY or FLAVORLESS, and some items that should be fresh are unacceptable. For example, the guacamole has no lime juice, no salt, and is filled with huge chunks of tomato, onion, and cilantro, making it completely unbalanced and unpleasant. Portions are small, PRESENTATION IS SLOPPY, and many plates are CHIPPED AND BROKEN, which is both unsafe and UNPROFESSIONAL.
They also charge for absolutely everything. They charge $1 for a scoop of sour cream and $2 for charro beans, which should not be extra they should simply replace the refried beans on the plate. Even small things like limes or a 2oz salsa are extra, which is ridiculous. It feels like they are constantly trying to squeeze money out of customers.
The menu situation is a complete disaster. There are way too many menus one for prices, one for food, one for desserts, one for breakfast and it’s extremely confusing. There is no reason this can’t be organized better. Realistically, there should only be three menus: one main food menu, one kids menu, and one cocktail menu. Replacing and ORGANIZING MENUS is NOT EXPENSIVE, yet they haven’t done it.
On top of that, the menus are inconsistent and misleading. Some menus list flauta dinner while others don’t. Some say beef tongue is available on weekends, but when you ask, it turns out there is no beef tongue at all. The vegetarian section only lists two entrees, yet the “price menu” shows many more options. The menu setup is confusing and unprofessional.
Another major issue is the payment fees. They charge an extra fee for using a card, which most restaurants no longer do! What’s worse and completely unacceptable is that even when you pay with cash, the fee is NOT REMOVED. You would assume that fee would be removed and go to the server as part of their tips, but it DOES NOT!!! This feels like they are stealing from both customers and servers, which is embarrassing and unprofessional. Charging a card fee even when paying cash is something serious enough to be reported.
Also, the cashiers are always RUDE and have a BAD ATTITUDE whenever customers ask to cash out. This makes the experience even more unpleasant and unwelcoming.
The WORST part of all is how the employees are treated. The owner is screaming at employees in front of customers, treating them with ZERO RESPECT. The owners sit at the bar all afternoon, staring at employees as if they are being monitored or controlled. It creates a toxic, humiliating work environment. No one should be treated this way.
Overall, Camino Real needs a complete overhaul from food quality and pricing, to menu organization, to basic cleanliness, and most importantly, how employees are treated. As part of that overhaul, a serious inspection should be conducted to document all the issues and ensure the restaurant meets proper standards. This experience was horrible and embarrassing.
0/10. Would not recommend!!
Atmosphere: 1
Food: 1
Service: 1
REALLY FRIENDLY STAFF, QUICK SERVICE.
Authentic food great service friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
Marabel is the best she Always provides the best excellent service making you feel at home. and Always tentative to you.
Atmosphere: 4
Food: 5
Service: 5
By far, the best Mexican downriver! My new favorite. 10/10
Atmosphere: 5
Food: 5
Service: 5
Good service and atmosphere
Very good food 🍲 nice service 😆
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
What happened to this place? It used to be one of the best in the area…8 of us went out to dinner Saturday, and all were terribly disappointed. This is the second time, I was hoping maybe it was just a new cook last time. I don’t think I’ll be going back.
Atmosphere: 3
Food: 2
Service: 3
Definitely a go to place for authentic Mexican. They’ve worked on the interior to improve overall atmosphere and options. The chips can be hit or miss but the salsa is awesome. We usually get the fajitas which are remarkable but I decided on the California burrito.
Atmosphere: 5
Food: 5
Service: 4
I ordered a takeout and specifically asked if she could just switch out the brown salsa for the green and she says, “let me see if I can do that for you.” (With attitude) And then she proceeds to put the brown salsa in the bag and no green sauce. I understand that the waitresses do not make tips off DoorDash but we are also paying more to get food and you want to have the right sauce. I just want to say that I do order from here like 2 times a week. Treat other people the way you would want to be treated.
Atmosphere: 4
Food: 5
Service: 3
Always good! Priced right. Hot Latinas working there! Miss the live music since friggin Corona! Hope they bring it back!
Edit 5 years later
Still the best. Better than any Detroit place. This place has good employees. You can go solo, a good date place, or family dinner. Consistent and good!
Atmosphere: 5
Food: 5
Service: 5
Was new to the bar and there with friends. We got a margarita tower and beer. We also snacked on chicherrons and salsa and chips. The waiter Adrian was kind is awesome at his job. We sat at the bar and he was getting the drinks out fast. Ut was a nice place. The ladies bathroom was another thing only one toilet worked the other one was filled with you know what and the flush valve was broken. I had a good time and would love to go back.
Atmosphere: 4
Food: 4
Service: 4
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