Chipotle Mexican Grill
$ • Mexican, Fast Food, Pet Friendly
Hours:
1600 Miller Trunk Hwy Ste F13C, Duluth
(218) 213-9925
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
Share your opinion about Chipotle Mexican Grill
I was at the Duluth location today August 10,2025 at 2:00 PM and the employees were so out of line the cops came. The door said “online orders only” I placed an online order and walked in the door to find the restaurant full of people waiting and the place was so dirty, the fountain pop machine had mold on it. Every single table was dirty. The floors were dirty and sticky. The employees were fighting and screaming back and forth. Finally one of the employees picked up a...read full review
We arrived at 4:15 on a Sunday. People sitting outside eating and as we walked up the doors were locked. Within seconds an employee aggressively slammed a paper on the door, taped it and walked away. No eye contact, no “so sorry”. It was rude. We get that staffing can be a challenge. Current staff with a very poor approach to customer service turns business away.
I stood there for 5 mins, the only person line, I was never greeted. The employee actively avoided me while he got supplies. It went on so long I just walked out. It wasn’t like they were out of ingredients…
Ratings
Menu
Hours
| Monday | 10:45AM - 10PM |
| Tuesday | 10:45AM - 10PM |
| Wednesday | 10:45AM - 10PM |
| Thursday | 10:45AM - 10PM |
| Friday | 10:45AM - 10PM |
| Saturday | 10:45AM - 10PM |
| Sunday | 10:45AM - 10PM |
People in Duluth Also Viewed
Chipotle Mexican Grill is a popular restaurant known for its generally good food quality, despite occasional inconsistencies with staffing and cleanliness. The staff can be friendly and accommodating, such as making special requests. However, the restaurant has faced challenges with long lines, messy tables, and varying portion sizes. Nonetheless, it remains a favorite among some, catering to gluten-free and dairy-free diets. Customers have provided positive feedback about the food and employees, while also suggesting improvements in cleanliness and service consistency. The restaurant continues to receive mixed reviews, with some praising the great food and friendly staff, while others note issues with payment processing, ordering, and the overall cleanliness of the dining area.