Erbert and Gerbert's
$ • Soup, Salad, Sandwich Shops
Hours:
234 W 1st St, Duluth
(218) 723-2330
About Erbert & Gerbert's
Customers' Favorites
Erbert & Gerbert's Reviews
One day they will accept cash for delivery, the next you'll need a card. Since when does cash not mean anything?
It’s great if you pick up your order but delivery sucks when it’s through door dash! I had not one but 2 orders cancelled without reason. Guess if I want this I’ll have to stop in the store to get it. Waste of two hours yesterday. 🙄
Extremely rude manager who will harass and demean you when you speak up / out against their poor actions. Poor pay / not even competitive pay as an employee. Hardly has night drivers so their deliveries get outsourced to door-dash and it’s near impossible to get things they missed or errors fixed. This place could use new management & higher pay/incentives.
Ratings
Menu
Hours
| Monday | 10:30AM - 11PM |
| Tuesday | 10:30AM - 11PM |
| Wednesday | 10:30AM - 11PM |
| Thursday | 10:30AM - 11PM |
| Friday | 10:30AM - 12AM |
| Saturday | 10:30AM - 12AM |
| Sunday | 10:30AM - 11PM |
Erbert and Gerberts is a popular late-night dining destination, known for its tasty sandwiches. The reviews present a mixed picture of the restaurant's service and cleanliness. Some customers highlight the "coolest workers" and "super good" food, while others express concerns about service issues, such as being charged for items they didn't order and problems with food handling practices. One customer mentioned enjoying the Nebula and the Flash sandwiches, noting their excellent taste despite some issues with availability of Mac and cheese and white bread.
While the restaurant offers many vegetarian options and is very kid-friendly, there have been complaints about the accuracy of orders, particularly regarding bread choices. A reviewer shared frustrations with a specific manager, Marvin, who seemed to consistently get their order wrong. This has led to a perception of unprofessionalism within the management, though the food quality remains highly praised, especially by another employee, Jamie, noted for making the best sandwiches.
The reviews suggest that the restaurant could improve by addressing the volume of the music and ensuring a more consistent service experience to enhance overall customer satisfaction. The parking situation is noted to be ample, and the restaurant is accessible for wheelchair users, making it an inviting spot for many.