“My dad and I are celiac and have to eat gluten free so we weren’t going to be able to eat the DQ cake because of the crunch. I went in and the woman working said she could switch out the crunch for M&Ms. Not only was she able to make the cake the same day (6 hours notice) there was no additional fee for “gluten free”. I so appreciate the extra accommodations they make for their clients.“
“I placed an order through the app last week to get to the store and find it closed due to illness. It was a bit frustrating that evening. I did finally speak to the store manager who promptly gave a credit to my account. Thank you for making it right. Unexpected things happen, thank you for being pleasant and making the correction.“