Chick-fil-A
18785 East 39th St S, Independence
(816) 795-7775
Recent Reviews
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Drive-through is terrible, and I'm often asked for my order before I'm even at the menu. My order is usually wrong.
Atmosphere: 1
Food: 3
Service: 1
Slowest chick fil a I’ve ever been to. Unlike the other 20 I’ve been to.
Atmosphere: 1
Food: 4
Service: 1
I place my order and ask for a little amount of ice in my drink.🫣. 3 little ice chips.🙄 I start to pull back around because I didn't check my order before driving off. Lesson learned. 🫠
Atmosphere: 3
Food: 5
Service: 2
Just left 9:00 on Thursday. We found a long black hair coming out of a nugget. Showed it to cashier and light gray headed manager with glasses could not come over to our table. Very rude on his part. Find another chick fila. Do not recommend.
Atmosphere: 1
Food: 1
Service: 1
Always wonderful. Will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chicken Sandwiches
Nona was a really huge help!!!! She gave absolutely amazing service and was so very helpful!! She was absolutely amazing, and I don’t normally leave reviews so she deserves it!!
It was a great experience we took the kids here and ate inside the staff were very friendly.
Parking: They only have a few handicap parking spots making the parking a bit difficult
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mac & Cheese, French Fries, Chicken Sandwiches
Their Sprite is ALWAYS terrible. It's actually crazy. Sonetimes I forget not to order Sprite there, it's terrible.
Old, slimey, mushy apples were in my salad. Nasty!
Atmosphere: 1
Food: 1
Service: 1
Went there when I was sick to go through drive through and I ordered extra sauce that you gotta pay for then they didn’t give me the sauce that’s supposed to be there and they slow as hell.
Restaurantji Recommends
I never have issues.
Atmosphere: 4
Food: 5
Service: 5
Food was good but the atmosphere was bland and very depressing I should have ate in my car I would have a better vibe
Atmosphere: 1
Food: 4
Service: 5
Always problems here, quality issues mainly, and they flat out have zero accountability. They will refuse to help or make things right, argue, etc. They specifically sent out zero rewards or have blocked me from them despite being red or signature status, year after year. Nothing good to say about this one from the top down. They flat out don't care. 👍
Atmosphere: 1
Food: 1
Service: 1
Always fast and never incorrectly made.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Chicken Sandwiches
Great food and tea
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Biscuits, Hash Browns
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