Hot Rocks Pizza Kitchen
$ • Pizza, Bars
Hours:
10235 N Oak Trafficway, Kansas City
(816) 209-1616
About Hot Rocks Pizza Kitchen
Customers' Favorites
Hot Rocks Pizza Kitchen Reviews
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Went last night, had the Italian nachos, ( they are a meal in itself and very good!) also ordered a medium margerita pizza and a taco pizza, both excellent, we’ve found out new place!
Went there tonight with my husband. Ambience in the bar area was great and so was the guy who served us. The pizza, however, was awful. Sauce was almost nonexistent and so saturated heavily with cheese that it made the crust on the underside soggy. Our wait person nicely comped it for us and said we could just take the rest with us and gave us a box, but then some man who I assume was the manager/owner stopped by our table and asked if we were displeased which we replied "yes"...read full review
When your app fails to correctly charge a customer on an online order, acknowledging there was an error and not arguing about it over the phone is good customer service. Charging the full price for your error and then refusing to refund without making us come back up there and claiming I ordered incorrectly is NOT good customer service. Manager Dave was rude over the phone and nothing but excuses. Won't be back.
Menu
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 11PM |
| Saturday | 11AM - 11PM |
| Sunday | 11AM - 10PM |
Hot Rocks Pizza Kitchen offers a delightful dining experience with consistently delicious food. The pizzas are fresh and hot, featuring a flavorful crust that many customers enjoy. The beer selection is also praised, making it a great spot for drinks. Although the service can sometimes be inconsistent, overall feedback indicates that Hot Rocks Pizza Kitchen is quickly becoming a favorite destination. The restaurant provides a kid-friendly environment with a vast game room, and it is wheelchair accessible with convenient parking. While some customers have mentioned high arcade prices, they continue to appreciate the great food and friendly staff, making it a worthwhile visit.