Starbucks

6304 Brookside Plaza, Kansas City
(816) 361-0150

Recent Reviews

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B. MIchael McFarland

Very disappointing experience at this usually good Starbucks. Watched my drink being made. It was half finished when the barista stopped making it, pulled a tab from the order printing machine (which means it was ordered well after mine), made that full drink and put it on the counter, then went up to the cash register and took five orders, then filled two good orders before going back to finish my drink. Barista 2 also took tabs that printed after my order was started and filled 3 of those before I got mine. My drink, by the way, is just a cold chai tea latte: chai and milk, no steaming, no whip, no add ons.

Atmosphere: 4

Service: 3

Brian Thomas

The baristas here are working hard but the quantity of drinks ordered through mobile order means if you order in the cafe you will wait 15 minutes regardless of the time. This is an issue with order volume and not the baristas.

Atmosphere: 4

Food: 5

Service: 2

Lina Kross

The coffee is always gonna excellent. The price is always too much, though, as expected. Ahh. Kinda worth it sometimes, lol

Dietary restrictions: Options for lactose intolerance

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Iced Caramel Apple Cream Latte

Ash Cline

This store and staff went absolutely above and beyond! I had a door dash order that had my frappe as no ice (um what???) and so i called after to tell them of the issue and thats ehat i discovered that dd did an update and changed so much on its own to reorders! Not only did they make my drink right, but also gave my a coupon and upgraded my drink. This is what fantastic customer service looks like. Thank you so much!!

Food: 5

Service: 5

Recommended dishes: Java Chips Frapuccino

Amanda Horne

Always at least 10-20 minute wait. Time to hire more staff.

Kurt Jensen

This Starbucks has a very unique shape. Because the inside is shaped like a triangle, but it feels cozy.

Atmosphere: 5

Food: 5

Service: 5

Bonnie

I placed a mobile order. It was ready by the estimated time. Both drinks were made correctly and the proper temperature. Will be back when in the area.

Parking: There is tons and tons of parking. If you have a large vehicle or are pulling a trailer, you will easily be able to get into the parking lot and park out of the way with room to turn around and leave. Even a brand new semi truck driver would have no problem. Seriously.

Service: 5

Audrey Marie

I want to give a special shoutout to the kind person who took my order yesterday, Abigail! They gave me some advice on the new macadamia syrup and I ended up with a superb drink (oat milk shaken espresso with macadamia syrup instead of hazelnut). I didn’t get a chance to tell them that the drink was perfect and I appreciated their help! Also this location is soooo cute 10/10 recommend

Atmosphere: 5

Food: 5

Service: 5

T M

You can tell they make their drinks with love because every time I come it tastes amazing. The manager was amazing with a kindly Soul ever as well as the staff. Every time I come in, the atmosphere is great the staff is genuly impeccable. Always clean.Five stars.

Atmosphere: 5

Food: 5

Service: 5

Nate S

Bathroom code: 6363#

R H

I went there with a friend. We ordered Frappuccino. The drinks were delicious ?.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Java Chips Frapuccino, Cookies & Cream Cake Pop, Iced Lemon Loaf

John Kingsley

They are more worried about making to go orders. If you order in store expect to wait 20 mins while the orders pile up on the counter for people who aren’t there.

Christian Freund

All okay.

Atmosphere: 3

Food: 5

Service: 4

Jena Hedrick

All mobile orders are priority. Been waiting almost 15 minutes for a $9 coffee with tip.Service was nice, building is clean. Mgmt needs to better service customers also coming into the store.

Helpful Person

I love this store it’s usually busy with plenty of room for people gathering or just going alone. I really like how big it is. The cup and Wall of cups collection is amazing. Great for gifts or just completing your cup collection. Definitely stop in if you are ever in the area it’s a great spot.. The staff is Awesome ??Great Job!

Atmosphere: 5

Food: 5

Service: 5

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