Sandwich Shops near Lake Saint Louis

“The location that they have is very good
? ?. They have plenty of parking a lot surrounding the restaurant . It was very very very clean and orderly inside the restaurant . The employees were nice and kind and helpful . Very professional and fast quick service . The bathrooms were very clean but they were out paper towels . Great dining experience and I go again and I would recommend this restaurant

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Parking: Plenty of parking

Kid-friendliness: All are welcome

Wheelchair accessibility: Yes plenty of access“

“I haven’t had their sub in at least 30 years up north. So happy they are by Dierbergs in Lake St.Louis. It is the best!! I’m a phili steak girl and husband picked up a chicken Parmesan with sautéed onions and mushrooms on whole grain with flax seed bun. Piping hot, delicious!! Will be ordering these a lot for kids coming in town !!“

“I had a great first experience at this location. It was very clean on the inside and the service was friendly and patient. From what I could see everything looked fresh, mainly the veggies looked fresh cut and well presented. This is not the largest location but they do have some indoor seating. Limited parking but I’m sure you’ll find a spot.“

“freaky fast, pretty delivery persons, happy employees, I love this location and the sandwich is always perfect. thank you Jimmy John's.“

“great food. great employee's make you feel like family“

“Yesterday we visited this location. My daughter has celiacs and cannot have gluten, but has been craving her favorite sandwich place. The man working went out of his way to clean his hands, workspaces, the knife, everything, before preparing a salad that had everything from her favorite sandwich except the items with gluten! She was so excited and devoured it! Above and beyond and so appreciated!“

“Great subs at decent prices. I'll definitely be returning. My primary recommendation is to the business- open more locations!“

“I placed an order for delivery through this Jimmy John’s. When I received the delivery, my drink was missing so I gave the store a call. I was told that the drink would be on its way. About five minutes later the delivery driver showed up with the drink and apologized, and then a minute after that I believe the person I talked to on the phone or the manager also stopped by with a drink and wanted to make sure that I received it. Not only was the food GREAT but the customer service was AMAZING!!! Thank you Jimmy John’s!“

“I’ve been a Penn Station customer for nearly 20 years, frequenting locations in South County, South City, Wentzville, Creve Coeur all over the region. It had been a couple of years since my last visit, but I recently received a buy one, get one free coupon in the mail and decided to go back because their prices have gotten too high for a family of four. Without a coupon, the cost for my family would have been around $75 for sandwiches and fries, which is just too expensive right now.

Ordering Experience:
I first ordered on Friday, March 14, using their new website. Unfortunately, the site wasn’t very user-friendly, especially on mobile. I accidentally ordered a cold sandwich instead of my usual hot one—likely due to the confusing navigation. I gave them another chance the following Wednesday, using another BOGO coupon, but ran into more issues. Unlike the old system, you can’t add more than one type of cheese to your sandwich, and the customization options are limited. The ordering experience feels restrictive and frustrating.

Food Quality:
While I understand that things change over time—menus, recipes, and even portion sizes—the sandwich I received didn’t match the Penn Station I remember. The bread texture seemed different, the sandwiches felt smaller, and even ordering extra meat was more of a hassle than before. If the goal of sending out coupons is to bring customers back, the product should resemble what they remember. Otherwise, it’s wasted marketing dollars and a missed opportunity to retain loyal customers.

Customer Service:
One thing that hasn’t changed is the fantastic staff. The team at this location is courteous, prompt, and friendly, making the experience as pleasant as possible. I wish every business had employees as professional and positive as they do!

Final Thoughts:
While the service was excellent, the food quality and online ordering system left a lot to be desired. If Penn Station wants to win back customers, they need to make sure the product matches the expectations that long-time customers have. Otherwise, people won’t feel a reason to return.

⭐ – Great staff, but disappointing food quality and website functionality, especially given the high prices.“

“We placed a huge catering order (85 lunch box sandwiches and 4 salads) for Wabash PTA for our teachers and staff today , Everything was amazing !! From placing the order , to picking it up , to eating it , everything was perfect ! Huge shout out to the staff who put it all together and didn’t make any mistakes at all ! Thank you“