Jersey Mike's Subs

$ • Sandwich Shops, Fast Food

Hours today·

About Jersey Mike's Subs

Based on customer reviews, Jersey Mike's Subs is known for having the best subs around, with incredible sandwiches like the Big Kahuna, chicken, and steak. The bread is very soft, and the ingredients are fresh and delicious. The food is great and doesn't take long to wait for. However, the customer service is mixed. Some employees, like the gentleman running the Togo line, are very polite with great customer service skills, and all staff can be super friendly and helpful. In contrast, one counter person had a very poor demeanor and appeared bothered by customers. There are also issues with online delivery orders, as staff can be too lazy to check customization options, leading to mistakes like receiving bacon and mayo when they were not requested, causing cross-contamination concerns. While the food quality is high, the service can vary significantly.

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Jersey Mike's Subs Reviews

3.5
56 ratings
5
52%
4
5%
3
7%
2
9%
1
27%
Food
3.9
Atmosphere
3.6
Service
3.5

Share your opinion about Jersey Mike's Subs

I just want to share that I called multiple fast food chains within Liberty, Missouri, to inquire if the food options were safe for me to dine at with my nut allergy. I was either put on hold, directed to a corporate office, or hung up on by all of those fast food chains that I called. I called Jersey Mike's Subs and someone actually picked up the phone- which was great considering my previous phone calls to other places, and assured me that I could safely eat at Jersey Mike's...read full review
Staff did not communicate with each other well. Ending with me waiting and getting skipped in a line that did not exsist. I was first.. ---- Long rant --I walked in and was greeted, that's nice. But then I stepped in line, store was not busy. No one in line. Someone was sweeping. Someone was refilling ingredients, one was stocking shelves on floor side, 2 in the back chatting about. I was told by one staff member Someone will be right with you. No biggie. But that staff member,...read full review
Took quite a while to get through the line. They were working hard though!

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Hours

Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 10AM - 9PM
Sunday 10AM - 9PM
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