Wingstop

Name: Wingstop
Address: 8610 Mexico Rd, O'Fallon, Missouri, 63366, US
Telephone: (636) 272-9464
Price range: $
Rating: 1.9

$ • Chicken Wings

Hours:
8610 Mexico Rd, O'Fallon
(636) 272-9464

Menu Order Online

About Wingstop

Wingstop serves good food, but sometimes has issues with order accuracy. Customers have reported mistakes with their orders, leading to frustration. Despite this, the food is often very flavorful, with popular items like extra crispy and extra dry rub wings. The restaurant is known for its welcoming environment and quick, friendly service from the night shift staff, who are praised for their customer care. Staff members like Lisette are often kind and patient, even when systems are down or online orders are missing, showing their helpful attitude despite technical issues. Customers have also mentioned that the staff, including Zach, are super friendly and respectful, making for a positive dining experience. However, wait times can be very long, sometimes up to an hour for a small order, which can be inconvenient. The quality of the wings varies; about one-third of the time, the wings are perfect, but two-thirds of the time they are overcooked. Customers have experienced issues with promotional offers, such as receiving fewer wings than promised. The restaurant could improve by ensuring more consistent food quality, a more professional atmosphere, and clearer ordering policies.