“Quick trip to Springfield for some milk tea; Rose & Brown Sugar Tiger Milk and Japanese cheesecake. The professionalism and communication they provided via Facebook prior to my trip exceeded all of today's "normal" communication standards. The team was welcoming & even allowed my daughter to try a few didn't bubble samples. I highly highly recommend!!“
“Danggg!! This tea shop is such a beautiful, cozy atmosphere. My friend& I first tried the watermelon milk tea with salted cream & it was literally the best drink I've ever had in my life. I went there the day after & got the same, & my boyfriend tried a brown sugar chocolate one & it was incredible. We also tried a passion fruit mousse cake & it BLEW OUR MINDS!!! It's got this amazing layer of passion fruit jelly on top & is like a little tiramisu... Idk but it was brilliant! The servers were great giving us recommendations too. This place is for sure an 100/10 & a super great business to support in Springfield.“
“S&L on Republic -I ordered a Chai tea today and It tasted horrible so I went back into the establishment and let the young gal who made it know that it tasted like burnt coffee , she wasn’t willing to help rectify the situation and as I was leaving with out a replacement or refund one of the male employees made me a fresh cup of Chai which was on point ! Thank you sir who ever you are ?Kid-friendliness: The male employee was helpful when he seen the young gal just wanted to go home“
“Drinks were excellent, BUT. We walked up to the counter, we were the only ones there, and out of four employees working within eight feet of us, not one said hello or acknowledged us whatsoever. It was our first time there so it was super uncomfortable looking at the menu while four employees just stared at us, wordless. I would go back cause the drink was dank but I hope next time they would be a bit friendlier :/“
“I don’t actually know how the food is, I have a seizure alert service dog for epilepsy and the owner told us to leave even after being informed that he was service, what he was for and having purposely sat in the corner so he would be out of the way despite it being illegal to refuse service for that. Hopefully no one else with a service animal will face this issue, or at least will have it happen in a more polite manner than having the owner stand in the middle of the dining room ans just telling us to leave. For some reason this has me as recommending when I do NOT so sorry it shows as that.“
“First time customer and I will be back! The young men working were extremely friendly and helpful. The young man that made the ice cream PATIENTLY listened to my friends 6 year old daughter tell him stories as he was working. We tried to rescue him, but he assured us it was totally fine. He was even asking her questions! They had a constant flow of customers and every customer was treated with a smile! Plus, everything was delicious! We did tea and ice cream both.“
“Over the past year I have been so excited to try Bobalicious & Bakery. I finally got the opportunity to go in today, and was met with such friendly customer service, an adorable interior and warm atmosphere, and the most delicious pastries and boba tea in Springfield! All of the cakes and pastries are handmade with so much love. You can tell this boba shop is a passion project for the owner, as there are so many personal touches in every detail of the shop. Definitely give this place a try! The strawberry swiss roll is to die for!“