Dunkin'
$ • Coffee Shops
Hours:
3310 W Chestnut Expy, Springfield
(417) 942-3757
About Dunkin' Donuts
Dunkin' Donuts Reviews
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Just went through the drive through asked to do two orders they said we only do one order in the drive through. We said ok. Then before we could order someone else came over speaker an rudely said if you need two orders then you need to come inside. Horrible treatment of customers. Two thumbs way down and now I’ll never return to this store.
They know how to make a dang god cup of coffee!!! The BEST!!!
I know they’re more known for donuts than coffee, but I feel like their attempts to make espresso drinks is an active attempt to drive people away. Every time I try to give them another chance, because I really want to like them, they disappoint me.
This morning asked for 2 cappuccino with skim, no skim, ask for lower fat options. They provide some without any mention of up charge when I request oat. I don’t want oat, so I don’t actively look for evidence of an up charge,...read full review
Menu
Hours
| Monday | 5AM - 7PM |
| Tuesday | 5AM - 7PM |
| Wednesday | 5AM - 7PM |
| Thursday | 5AM - 7PM |
| Friday | 5AM - 7PM |
| Saturday | 5AM - 7PM |
| Sunday | 6AM - 7PM |
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Dunkin' has received mixed reviews from customers. One customer faced issues with a mobile app order when the espresso machine was down and struggled to get a refund, leading to frustration with customer service. Another customer noted a lack of donuts available during their visit, opting for a coffee cup instead. However, the drive-thru service was praised for being calm, kind, and respectful. Although the egg Combos had mushy eggs that seemed thawed, the rest of the food was enjoyed. Overall, Dunkin' offers good coffee but has room for improvement in service and product availability.