Wendy's

Name: Wendy's
Address: 525 S National Ave, Springfield, Missouri, 65802, US
Telephone: (417) 222-6700
Price range: $
Rating: 2.5

$ • Fast Food

Hours:
525 S National Ave, Springfield
(417) 222-6700

About Wendy's

Wendy's is a restaurant that receives mixed reviews but also highlights positive experiences with its staff. Several reviewers praise the kindness and helpfulness of the employees, noting that they go beyond just taking orders to truly care for customers. One staff member was described as especially kind, taking extra time to speak kindly and help during a busy day, which left a lasting impression. Others mention quick service and dedicated teamwork to ensure orders are correct, making customers feel appreciated and well-served.

However, there are some complaints about menu changes and policies. One customer was disappointed with the changes to the taco salad, as the salsa and sour cream were replaced with salad dressing, and the chips were replaced with smaller strips, reducing the overall quality of the meal. There was also a mention of needing to use the app to get deals on national cheeseburger day, which was frustrating for some.

Overall, Wendy's is seen as a place with friendly staff who strive to serve well, but some menu updates and policies have affected customer satisfaction. The restaurant remains a place where customers feel cared for, especially by employees who show kindness and dedication.