Chick-fil-A in St. Louis

“I’ve been eating at this Chick-fil-A since they opened and I have never had a single issue. Today, however I may have ordered something a little complicated when I got home the food that I received wasn’t at all what I ordered I went in and spoke with the manager.I believe her name was Patricia . She was so kind and explained to me the error that happened and how it happened. Rather than just give me some pickles to fix the issue and tomatoes to fix the issue. She wanted to make sure that I had warm hot and fresh food to feed my family.

Chick-fil-A is known for having the best customer service out there, but I want the recognition to go to those who deserve it. This is the best Chick-fil-A I’ve ever been to. I am leaving an and you can see all of my reviews. I am very honest about everything. Keep up the good work you guys are amazing.“

“I ordered two kid meals, but they accidentally gave me grilled nuggets instead of the fried ones that my kids prefer. Additionally, the soda lids weren’t properly closed, resulting in a mess all over my front seat. Despite these issues, I’m giving them a four-star rating because the staff is consistently friendly and treats their customers with great care.“

“I’ve never been to a Chick-fil-A where a register employee—or anyone serving—genuinely asked how my day was going in such a warm, unforced way. She didn’t rush, didn’t treat it like small talk, and truly listened. When I responded, it didn’t feel intrusive—just human. It made a tough day a little lighter, not just as a customer, but as a person. I deeply appreciated that moment and that kind of presence. Thank you.“

“As a family, today we were surprising the staff at Mary Queen nursing facility where my grandmother is with lunch. We really appreciate them for caring for her. The manager at the restaurant was nice & I just want to say thank you guys, you rock.“