Subway in Flowood

“Lovely Lisa, thank you for your service and your courtesy! Being able to help me out with my order and have a great laugh 😁 I appreciate you making me feel welcomed out here, I'm very unfamiliar with this area but I'm enjoying it so thank you 😊“

“This subway is excellent. The employees and owners are very kind. They recognize me and they know my order. There is plenty of space in the seating area, and the restaurant is always clean and well organized. The service is friendly and quick. This is a great place to stop for food while you get your shopping done as well.“

“The cashier was pleasant, the food was kinda lacking freshness, the bread was hard and dry, and they were out of napkins in the lobby and tissue in the bathroom. I noticed the floors were wet probably from them mopping so I had to be careful where I stepped. Overall, I'd eat there again.“

“My visits to this restaurant have been pleasent, thus far. The atmosphere is typical of every Subway I have ever visited; mostly calm and orderly with the occasional anxious shared vibe when a customer ahead orders five sandwiches each with a complicated list of modifications. Totally understandable. In regards to food quality, I have never had an issue receiving food that wasn't fresh tasting and visually appealing. I observed the staff practicing food safety best practices, especially in regards to hand washing and glove changing. No using a food production glove to tender your transaction here, thank goodness. Cleanliness expectations were met both behind and in front of the food production counter. My expectations in that regard are very high with little mercy having been in the restaurant industry for many years. I know what to look for and what standards apply; so, good job and kudos to the team at this Subway! I did not check the fountain drink area, though; and, therefore am unable to note that best practices are being applied. Given the cleanliness I observed elsewhere, I am confident that no pink slime (yuck!) is inhabiting the ice dispenser and that the fountain heads are sanitized daily. No one wants a side of bacteria with their foot long. The service level of this restaurant was average. Nothing noteworthy here. I'm not sure the basics of hospitality are being implemented throughout the service industry anymore. I know restaurant work is hard and staff interacts with some... unpleasant individuals on the daily. So, unless the folks behind the counter are blatantly rude to me, I seldom complain about the quality of service. One final observation to note in regards to cleanliness is that the exterior of the building was clean and well maintained. Dirty outside usually means dirty inside. Thankfully, this Subway seems to be checking all of the cleanliness boxes; and, therefore, considering all observations, I am confident in rating this restaurant with five stars. Keep up the hard work, Subway team! If you want to make your restaurant stellar, simply plugin hospitality best practices (Smile. Greet warmly. Say; "Thank you!") to your service expectations. It's a win everytime!“

“Loved eating here! The new renovated store is very open and cozy, the staff are nice and make orders super super fast, and the food quality is all around great. Oh and the manager is super nice and gave ma a free cookie. Would 10/10 reccomend!“