“This review is about and for Atlantis and the awesome job she does in an environment with no air conditioning while having a smile on her face and offering up great service while doing so.She’s a true gem and a treasure for this particular Subway location so don’t take her or having good employees for granted.And please get the air conditioning unit fix it’s not only hot in the facility for your employees like her but for customers like myself as well and propping the door open is doing little to nothing especially as it’s starting to get increasingly hotter now that we are headed into the spring into the summer.“
“There was only 1 worker at the Subway side in Loves Travel Center. And I have to say. TICO was absolutely phenomenal. For being 1:30 A.M. she was very upbeat, professional, friendly, respectful, helpful, caring, etc. I could go on and on about her service. She was very patient and understanding with me on helping me to figure out what I wanted to eat. And took the time to make suggestions and explain things to me. Her service will have me enjoying my food more now. I don't really eat Subway hardly anymore these days. Its been about 3 years but something made me go in there. And because of her action today I will come eat more often. Everyone needs an employee like her. She should be a training manager so she can teach other how to be like her. With a nice pay raise of course. Thank you so much TICO“
“Loved eating here! The new renovated store is very open and cozy, the staff are nice and make orders super super fast, and the food quality is all around great. Oh and the manager is super nice and gave ma a free cookie. Would 10/10 reccomend!“
“My visits to this restaurant have been pleasent, thus far. The atmosphere is typical of every Subway I have ever visited; mostly calm and orderly with the occasional anxious shared vibe when a customer ahead orders five sandwiches each with a complicated list of modifications. Totally understandable. In regards to food quality, I have never had an issue receiving food that wasn't fresh tasting and visually appealing. I observed the staff practicing food safety best practices, especially in regards to hand washing and glove changing. No using a food production glove to tender your transaction here, thank goodness. Cleanliness expectations were met both behind and in front of the food production counter. My expectations in that regard are very high with little mercy having been in the restaurant industry for many years. I know what to look for and what standards apply; so, good job and kudos to the team at this Subway! I did not check the fountain drink area, though; and, therefore am unable to note that best practices are being applied. Given the cleanliness I observed elsewhere, I am confident that no pink slime (yuck!) is inhabiting the ice dispenser and that the fountain heads are sanitized daily. No one wants a side of bacteria with their foot long. The service level of this restaurant was average. Nothing noteworthy here. I'm not sure the basics of hospitality are being implemented throughout the service industry anymore. I know restaurant work is hard and staff interacts with some... unpleasant individuals on the daily. So, unless the folks behind the counter are blatantly rude to me, I seldom complain about the quality of service. One final observation to note in regards to cleanliness is that the exterior of the building was clean and well maintained. Dirty outside usually means dirty inside. Thankfully, this Subway seems to be checking all of the cleanliness boxes; and, therefore, considering all observations, I am confident in rating this restaurant with five stars. Keep up the hard work, Subway team! If you want to make your restaurant stellar, simply plugin hospitality best practices (Smile. Greet warmly. Say; "Thank you!") to your service expectations. It's a win everytime!“