“I ordered an iced coffee, then realized my wife wanted it hot. I asked if they could change it at the window & they said no problem even though it was already made iced sitting at the window. Very generous & polite gesture by the cashier & drink maker. 5 stars across the board for hospitality & kindness today!“
“I drove threw yesterday morning in need of a pick me up because our toddler kept us up all night. I ordered on the app a venti drink with lots of espresso. When the gentleman at the window handed my drink to me he said they were out of venti cups so he gave me a trenta. This was so nice! He could’ve sized down instead he sized up and truly made my day start off so much better!! It’s the little things.“