Starbucks in Memphis

“My brother and I lost our dad two weeks ago and met here to have a couple of Dad’s favorite Caramel Macchiato’s. John was extremely gracious to us and most hospitable when he found out why we were there. Super nice guy. Highly recommend this location. Say hi to John.“

“I stupidly ordered to the wrong location and the sweet girl at the drive through window (assuming it was the manager) offered to make our order anyway, even though they were already so busy. We’d had a rough morning and were on the way home from a dr’s appointment for our baby and it really made my day. It’s rare to find customer service/kind gestures like that these days. Thank you so much to whoever that was!! The food and drinks at this location are also always super consistent.“

“Asked me twice to pull around, I heard you the first time. You were nice otherwise but you promised me napkins and didn't bring them. Gave the biggest tip though cause I felt bad that you had to get rained on. But four food items needs napkins. Really even just one does.Y'all are my favorite one. Please do better.“

“stopped by the Starbucks at 2801 Kirby Pkwy and had a great experience! The staff here were super friendly and efficient, and my drink came out perfectly. The store was spotless and had a nice, relaxed vibe — plenty of comfortable seating to get some work done or just unwind. The location is convenient with easy parking, and the service was quick even during the morning rush. Definitely one of the better Starbucks spots in Memphis!“

“The front desk and staff were very friendly and helpful to us. The room was spacious and had more space than the Gaylord Hotel that we stayed in in Nashville. A short walk to Beale Street and back. Try the original BB King's BBQ. It was a hit in both food and music.“

“The Starbucks on Germantown Pkwy usually makes my coffe to specification. I always order the white chocolate mocha with extra espresso because I like the taste of the strong coffee flavor. Sometimes it's a miss, but usually they get it right.“

“I am not a big fan of the Starbucks coffees or anything that has their coffee in it however they have good tea. This particular location is inside St.Jude across from Kay Kafe and is one of two fully appointed and stocked well run Starbucks outlets.“

“This is by far the worst Starbucks I've ever visited. The customer service has at this location is horrible, management is no help. They take your order at the drive thru and give you such a hard time, always getting an attitude. Please get a manager that's willing to train the staff on customer service etiquette.“

“I love this Starbucks!!!? The friendly environment. The staff has soooo much compassion. My sandwich drop on the floor ( bomber right?) their asks was no worries and fix me another?. In this crazy world sometimes it's the small things like a little kindness. Can make someone day.Thanks crew for all thaty'all do.“

“Twice I came into Starbucks inside Kroger, I found the staff very helpful, with a great attitude, and the service excellent. I didn't order coffee but one of the delightful breakfast sandwiches. They are delicious. ? My most recent visit to this establishment was yesterday.“

“Vegetarian options: Vegetable sandwiches

Parking: A bit difficult if that is the reason why you came. This is inside of a hospital.

Wheelchair accessibility: Automatic doors. Located just inside the lobby. “

“My coffee is usually amazing depending on the day of the week. Monday morning Staff is absolutely amazing. I’m a regular come To this location every day. Whoever the barista is on Monday Is amazing at making coffee. The women at the window are so sweet!“

“This is, without a doubt, the friendliest and cleanest Starbucks in Memphis. I go every morning, and I am always greeted warmly. They all know me by name, and my order is never wrong or disappointing.

Justin and the entire team work extremely hard to make sure every customer feels at home and welcomed. At other locations, the experience can be a mystery, but not here. Every team member deserves a large raise, if you ask me.

From the bottom of my heart, thank you to each and every one of you for making me feel at home in your store and for working so hard to make it the number one Starbucks in Memphis. Keep up the great work. ☕👏“

“I'm rating their Google Maps profile because, like, the menu is just a link to the Starbucks website, and everything says unavailable, so, like, what do y'all have? 😂
Edit: So, I finally got up the courage to go in and check it out. The line was a bit long and the wait was about 10 minutes, but the place is super popular, and I only saw two girls working. I got a pumpkin spice frap and the pink drink. I expected it to be expensive. It was $12 and some change total, even though I got medium for both. I can't complain about the flavours though. The pumpkin frappe literally tastes like you're drinking pumpkin coffee, so no complaints there. I didn't actually know what the pink drink consisted of prior, other than strawberry and coconut milk. It tastes more like mango to me, and I don't lik mango, but that's not their fault. If you have the time, the money, and the insatiable craving, it's a good place to hit up occasionally. But I personally don't see myself visiting again.“

“I love the coffee specialties that Starbucks has, and that you can choose them hot or cold, large or small. They have other frozen drinks, that are very tasty and refreshing.You can also add a little of whipped cream on your coffee, yummy.Or take a bite, choosing one of their special sandwiches, or something sweet, like their deserts.I like that they adapt their coffees to each season, and I can't wait for Fall, to taste my favorite pumpkin spice latte.“

“This starbucks is about to be my goooooo-to! Tam, one of the baristas I had the pleasure of meeting, showed such great customer service and was extremely helpful and patient with me. She made my time at starbucks very enjoyable. I will be back!“

“Christmas Eve afternoon, my family and I stopped into Target to pick up a few last minute gifts. We needed a pick me up to head to our next stop. Starbucks is one of our favorite places to get coffee. There was a line but it was moving fast. To my delight Corey and Taneka was running a tight ship. Our orders were prepared promptly and correctly. They were made to our special requests and tasted perfect.Thank you for making our day Corey and Taneka!“

“I visit this Starbucks often, and the customer service truly stands out. The baristas are exceptional, friendly, efficient, and clearly a strong, well-coordinated team. Even when the pickup area gets busy, everything runs smoothly, and the drive-thru keeps moving quickly despite long lines. This location consistently delivers a great experience.“

“There is a young lady named Sequoyia who made our experience amazing!!! We were trying something new from online and had to go a few extra steps to get it right. She never complained, kept a smile on her face and had great customer service. Kudos to Starbucks and to Sequoyia!!!“

“It is nice to have a Starbucks in the grocery store. It makes the shopping experience better with a caffeinated beverage in hand. The service here is a mixed bag, but for the most part I get my beverages in a timely manner and can usually get the barista to smile. I don't imagine this job is easy.“

“Today 5 / October 20 8:00 pm. I was here and I came across the best service I've ever had Thank you very much ?? 5 stars for the girl who received me and was patient with us because we didn't know we wanted excellent staff, she clearly likes her job ?“

“This starbucks location is alright. However, if you are going to do a mobile order MAKE SURE TO DO IN STORE PICK UP. Otherwise, you’ll be waiting 30+ minutes in the drive thru. I did watch a barista make my drink incorrectly at one occasion. I ordered a brown sugar oatmilk shaken espresso. The barista made the whole thing in a cup (like a latte) and didn’t even put it in the shaker. And she let the espresso sit in the cup by itself for like a minute, which burned it. I used to work at a different starbucks location, so i know that you should not be doing that. It’s a little upsetting that you’re paying $6-7 for one drink and not getting your drink made correctly :/ Other than that once occasion, I haven’t had any other problems with my drink being made wrong.“

“This is my Go To Starbucks place the lines are short and they make my orders right every time and I personally want to thank Danny last Sunday for showing me kind and genuine true customer service I cannot find anywhere else. I'll continue to be back and request them“

“I don’t typically order inside or pick up inside. I always order ahead in the app and use the drive through to pick up. This last visit I came inside to order at the Riverdale location so I could use a payment method outside of the app. I realized me ordering outside of the app meant I needed to be able to explain all the customizations which I rely on the app for. Without hesitation the wonderful barista says don’t you get the iced brown sugar shaken espresso? I was completely blown away and impressed. More importantly, I felt like I was among friends. This visit made me decide to make an extra effort to make it my point to only visit this location. Which is great because it really is in my neighborhood. I’m so glad this location exists. I’ve never had a bad experience while visiting. Please keep up the great work! -Porsche“

“So I usually tip a little something to Starbucks workers, but I placed my order in advance and it still said it would take 20 minutes which is sometimes understandable. My problem is I got there and I sat and waited on the order and they made both of my items wrong and I had to wait longer for them to remake them. They gave me a sandwich instead of eggs. I had a drink the wrong flavor so I was upset. The ONLY 2 reasons I'm still giving them 5 stars is because they usually do my order right and because the cashier was SUPER accommodating and nice. She had them stop and fix my stuff.“

“Thank you Steven, my coffee & egg bites was just right. Also thank you for being so polite & friendly. There was no crowd, it was clean & neat. They have started their holiday flavors, so stop by & get your nice warm drink along with a bite to eat. If you don't like coffee it's okay they have a few other drinks with no coffee like flavored teas, hot chocolate & just ask.“

“The women making coffees this morning were so on point, I can't enough good things about their spirit and attitudes. Friendly, welcoming, and fast. I waited maybe 30 secs for my drink after I ordered. 11/10 would come again if I ever fly into Memphis again.“

“I noticed this one worker working both the register and window making drinks. She was such a delight despite costumers attitudes. I got the mango dragonfruit lemonade and it was soo delicious. I caught her name and am sure it’s Jenny. 10/10 recommend, loved my drink“