Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 1173 E Shelby Dr, Memphis, Tennessee, 38116, US
Telephone: (901) 554-7990
Price range: $
Rating: 2.8

$ • Coffee Shops

Hours:
1173 E Shelby Dr, Memphis
(901) 554-7990

Menu Order Online

About Starbucks

Starbucks Coffee Company in Memphis offers a place where the city’s soulful Southern vibe is felt through its warm atmosphere and lively energy. The location reflects Memphis’s rich culture and deep history, providing a steady, reliable spot for customers to pause and recharge. Mornings are bustling, with many people grabbing coffee to start their day, whether heading to work, driving through Tennessee, or taking a break. The atmosphere combines familiar comfort inside with real-world rhythm outside, making it a good place to reset and keep moving forward.

However, the experience at this Starbucks is sometimes mixed. Several reviews mention long wait times, even when ordering in advance through the app, with delays of 15 to 20 minutes common. Customers often find that their orders are made incorrectly or are not ready at the designated pick-up times, leading to frustration. Some mention that wait times and quality of food, like sandwiches, need improvement. Customer service also receives mixed feedback; while staff are described as accommodating and friendly at times, others note a lack of greeting, smiles, and attentiveness, which can make the experience less welcoming. Repeated reminders to staff about mobile orders and issues like out-of-stock soy milk are also mentioned.

Despite these issues, the location remains a convenient spot for many customers, offering the familiar Starbucks experience, but with room for improvement in wait times, accuracy, and customer service.