Starbucks Coffee Company
$ • Coffee Shops
Hours:
1850 Union Ave, Memphis
(901) 729-4288
About Starbucks
Customers' Favorites
Starbucks Reviews
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They were more interested in taking care of the drive through and pick up orders and the customers that took the time to come in wait over 30 minutes - it was painful watching the cars in the drive cycle through very quickly. Funny part several other people were asking about their orders as well. Will probably avoid this location and would highly not recommend.
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
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Starbucks Coffee Company is a location known for its good coffee and amazing staff, with many customers being regular visitors. The baristas are frequently described as amazing, sweet, polite, welcoming, professional, and lovely, creating a consistently positive and calm energy. The store is noted for being clean, organized, and well-managed. Staff members often greet customers with cheerful welcomes and genuine smiles, making people feel seen and contributing to a sense of comfort and connection. The culture of acknowledging every customer reflects exceptional leadership and a great management team that operates at a high level every day.
While the coffee is usually amazing and drinks are good, quality takes time, especially in this highly populated location. There may be a wait at certain times, and orders, though typically prepared quickly and accurately, can sometimes take a long time. A rare critical note mentions a lack of a greeting at the drive-thru and a delay in taking payment. However, the staff frequently goes above and beyond, showing genuine care, such as helping a customer find a new favorite drink when an item like matcha is out, or providing special attention to a regular who is not feeling well, even for a complicated tea order. The store serves as a model of outstanding service, though a suggestion for more comfortable seating has been made. Overall, it is considered a great store that delivers an excellent experience.