Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 1850 Union Ave, Memphis, Tennessee, 38104, US
Telephone: (901) 729-4288
Price range: $
Rating: 3.2

$ • Coffee Shops

Hours:
1850 Union Ave, Memphis
(901) 729-4288

Menu Order Online

About Starbucks

Starbucks Coffee Company is a location known for its good coffee and amazing staff, with many customers being regular visitors. The baristas are frequently described as amazing, sweet, polite, welcoming, professional, and lovely, creating a consistently positive and calm energy. The store is noted for being clean, organized, and well-managed. Staff members often greet customers with cheerful welcomes and genuine smiles, making people feel seen and contributing to a sense of comfort and connection. The culture of acknowledging every customer reflects exceptional leadership and a great management team that operates at a high level every day.

While the coffee is usually amazing and drinks are good, quality takes time, especially in this highly populated location. There may be a wait at certain times, and orders, though typically prepared quickly and accurately, can sometimes take a long time. A rare critical note mentions a lack of a greeting at the drive-thru and a delay in taking payment. However, the staff frequently goes above and beyond, showing genuine care, such as helping a customer find a new favorite drink when an item like matcha is out, or providing special attention to a regular who is not feeling well, even for a complicated tea order. The store serves as a model of outstanding service, though a suggestion for more comfortable seating has been made. Overall, it is considered a great store that delivers an excellent experience.