Taco Bell in Missoula

“This Taco Bell drivethru is always utterly packed, and yet the employees are always friendly. Today, I placed an order that included Doritos Locos Tacos. When I got to the window, the employee (not sure of his name but he is a bald caucasian man with silver facial piercings) very kindly let me know that they were out of DLTs. He gave a helpful recommendation, switched the order, and handed it to me very promptly. I don’t typically write reviews but I was struck by his ability to handle the situation swiftly while being professional and kind. Such a positive Taco Bell experience!“

“By far the best Taco Bell in town!! These employees be on it, fast efficient and friendly service and most the time you dont gotta wait forever in line like the other Taco Bells in Missoula. Only one I would recommend if you have somewhere you need to be. Good job guys keep slayin it 😎🤙“

“I don't know the really, super- nice drive thru girl, but that was the BEST service I've experienced at Taco Bell ever! From taking the order to completion, she was awesome. Young lady, keep up the great job. Taco Bell, she's underpaid! Fix that!“

“I really hope employees Brenna and Charlie see this review, because they absolutely deserve the recognition!

I’m traveling across the country and stopped at this Taco Bell very late at night. It was around 12:30 a.m. local time, which was actually 2:30 a.m. for me since I’m from the East Coast. I was exhausted and just wanted to grab some food, and Taco Bell felt like the only familiar place that was still open.

From the moment I pulled up to the drive-thru, Brenna was incredibly kind and welcoming. She made the beginning of my experience so pleasant. I honestly can’t remember the last time I had such a genuinely sweet interaction at a fast-food restaurant.

I waited for my order, and Charlie came to the window and kindly asked me to pull into a parking spot while they finished preparing one item. Of course, I did. Just a couple of minutes later, Charlie came outside personally to deliver the rest of my order. Everything was fresh, hot, and exactly what I was hoping for. Charlie was also extremely kind, friendly, and genuinely happy to help.

Both Brenna and Charlie went above and beyond with their kindness and customer service. This was honestly one of the best interactions I’ve ever had at a Taco Bell and probably one of the best restaurant experiences I’ve had in general.

I truly believe in giving credit where credit is due, and I sincerely hope the owner or manager of this location recognizes how valuable these two employees are. They were kind, positive, and clearly cared about making a customer’s experience a good one. Employees like this should absolutely be valued and recognized.

I actually went back afterward just to get their names so I could thank them and make sure their kindness didn’t go unnoticed.

Brenna and Charlie, thank you for making my exhausting, late-night stop an enjoyable one. You both reminded me that sometimes a little kindness can make a huge difference.

It’s free to be kind and these two are a perfect example of that.

Great service, great people, and great hot food! 🌮❤“