“Great service from Pardeep and the rest of the team again today. He's always smiling, greets me and even remembers my order. I go out of my way to go to this location everytime a crave Subway just for the hospitality and service I get at this location!“
“I had a refund issue after my Subway order was cancelled because of a technical problem. Even after waiting five days and contacting my bank, I still had no resolution.
I then reached out to Subway and spoke with Supervisor Christi. She went above and beyond to help. Instead of simply escalating the issue to the technical team, which would have taken even longer, she personally made sure I received my refund so I didn’t have to wait for weeks.
I have worked in customer service across different industries, and I can honestly say this is one of the best customer service experiences I’ve ever had. Christi showed genuine care, professionalism, and a real commitment to helping the customer.
Subway is fortunate to have a supervisor like Christi. She turned a frustrating situation into a positive experience, and I truly appreciate everything she did. Thank you, Christi!“
“I had a really great experience at Subway Regis, yesterday at lunch time. The staff were incredibly accommodating, friendly, and efficient. Everything moved quickly without ever feeling rushed. You can tell they really know their menu well, because they gave helpful suggestions that actually made my sandwich taste even better than expected.
I also appreciated how clean and well-kept the store was. The atmosphere felt welcoming and relaxed, which made the whole visit more enjoyable.
Overall, excellent service, great food, and a team that clearly cares about the customer experience. Definitely recommend stopping by!“
“My wrap was very delicious, Sofiia is the best sandwich artist ever, her wraps are a masterpiece. Although please let me have some pesto without making it costing extra. Pickles were crunchy and tasty, chipotle sauce was quite spicy, Sofiia was hot, lettuce was very fresh, peppers were good. I like red hot chili peppers, especially their song Under The Bridge.“