Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
163 Hampton Rd, Rothesay
(506) 848-2701
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Customers' Favorites
Dairy Queen Reviews
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Horrible experience yesterday. Drive thru was absolutely ridiculous - waited 30 minutes to get to the window with only 3 cars ahead of us and I actually drove away without my order. During the 30 minute wait, I witnessed at least 10 cars drive away. When we got to the window, not a single person was working… 5 young people standing and talking, on their phones, etc. Whoever is “managing” this DQ is obviously not doing their job. Based on the reviews I have seen below and...read full review
This is the worse place ever for customer service. Since new owners took over there is a definite I DON’T CARE ATTITUDE. There is only ever 1 girl on the counter the rest of them are hanging around the drive thru window laughing amongst themselves and with the guys cooking food. The girl on the counter will serve 1 person and disappear. I witness customers walking out with disgust.
This Dairy Queen has definitely gone down hill so I think the next time I have a craving for...read full review
Ratings
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 10PM |
| Saturday | 10:30AM - 10PM |
| Sunday | 10:30AM - 10PM |
Dairy Queen Grill & Chill offers the classic Dairy Queen experience, with good food and friendly service, though the atmosphere can be hit or miss. The menu caters to dietary restrictions, providing lactose-free options like Dilly Bars. Customers have praised the freshly dipped cones, noting how quickly staff ensured they were served fresh. Service during visits can vary; while some staff are friendly and make the visit enjoyable, others have reported slow service and a lack of clear order or pickup queues, which can cause confusion. The staff may appear understaffed and less engaged at times. Parking remains straightforward—drive, park, and leave. Overall, Dairy Queen Grill & Chill provides the familiar Dairy Queen fare, but the ambiance and service quality can fluctuate, and wait times can sometimes be longer than expected.