Customers` Favorites
“This place is a whole vibe. Beautifully decorated with amazing desserts. It's a little pricey but is well worth it in my opinion. I had the pineapple upside down cake /cheesecake with 24 karat gold...the Golden Girl“
Customers` Favorites
“Wife and I were visiting Asheville for the Southern Highland Craft show at the Civic Center. We parked in the Civic Center garage, and walked out to Rankin street, not knowing a thing about this area of town. We strolled up Rankin a bit, and saw a sign above the door of this place touting Asheville's best burgers. So, we went it. You order at the end of the bar and then sit down. They bring your food to your table. We each got the smash burger and tater tots, and just had water (self serve) to drink. These burgers are absolutely amazing, and so are the tots. We live in Greenville SC, and this burger beats anything we've had so far. Atmosphere is dive-bar and cool as hell.“
“Update:
After being reached out to by the Flat Iron team, we had a redo experience that was vastly improved. It’s clear the team wants to provide top tier customer service and I’ve added two stars to this review to reflect the effort the team put in to provide a great night out for my girlfriend and I! Shoutout to Sarah and the rest of the team for making this happen.
Initial Review:
My girlfriend and I were looking for a rooftop bar to kick off the evening with some espresso martinis, and found the Flat Iron Rooftop after doing some searching. While the views were great, we had issues with both the drinks and service.
The espresso martinis were completely batched with every ingredient pre-mixed; on its own not a problem, but they had such a strong licorice taste (similar to Amaretto). After trying to get through them for 10 minutes, we gave up and I brought them back more than half full to the female bartender working there around 5:30pm last night. Customer service was lacking, with no acknowledgement or offer to make things right. While that in its own would not usually make me write a review, as we walked away and were waiting for the elevator the server made a derogatory remark to (who I assume was) the other bartender, implying that my girlfriend was underage and we had no idea what we were talking about.
Really wanted to like the place, but expected better from a rooftop lounge at a 4 star hotel.“
Customers` Favorites
“Absolutely perfect! Ben was the best server and was so easy to talk to! the food was incredible and the drinks were delicious. loved the atmosphere. V chill! would Definitely return on our next visit. thanks for making my husband's birthday so great! 👏 Bravo“
Customers` Favorites
“We spent our 25th anniversary at The Restoration Hotel and were thrilled to find The Draftsman a short elevator ride away. A fun menu of bar basics made fresh and all the free games make this spot a great place to gather for a date or GNO/BNO. When they have live music - it’s even more fun!!“
Customers` Favorites
“I love ❤️ the Rooftop with live music, friendly staff and good service 👌.“
Customers` Favorites
“Good service and food 🥘 the scenery is great too“
Customers` Favorites
“I have loved this establishment for over a decade! The servers and owners are amazing. It's a dive bar/locals bar...if you can't handle a dive bar, then don't come. The food is awesome and brunch is where it's at! Thank me later after you put the biscuits and gravy in your mouth!“
Customers` Favorites
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“The bartender was friendly and warm. All the mix drinks were delicious and perfectly made.“