Subway in Boone

“Very good place to eat if you want something different than the normal Burger. I wish this chain wood start stocking pastrami as one of the meats that you can choose from. And the particular girl that made my sandwich was really finicky with the toppings. She was a small petite girl. And I'm a heavyset fella. Lol. But even after I told her to put as much as you possibly could get by with, she still just barely put enough toppings on it to say she put toppings on it. These are the only reasons I did not give it 5 stars“

“I almost never leave reviews for places but I feel very bad for the woman working at subway today and wanted to give her some praise. It was pretty busy, she had a line of customers and several mobile orders and things were getting backed up. She was handling everything very well and kept a cheery disposition up to the customers. The issue was the man who was in training. She kept trying to show him how to make certain sandwiches and how to place the cheese and meats but he would just brush her off and say he’s got it. He acted as if he already knew how to do everything when he clearly didn’t. He made my friend and I sandwiches that were mostly fine but definitely not quite right and he forgot mine in the toaster a bit too long. He was also a little rude and off putting. I am generally a patient person and understand that first days are hard and there is a learning period. While I didn’t appreciate his attitude, I don’t necessarily want to get him in trouble since I don’t know if maybe he’s a good person having a bad day or if he was just frustrated. This post is mainly to say I think the woman there was being very patient and went above and beyond and I was impressed.“

“This Subway is the only store I will go to in town because it is clean and the employees are awesome. I accidentally ordered through my app and somehow the location got changed to Wilkesboro and when I went to get my subs they didn’t have them. The manager Hannah looked at my phone and told me what was wrong so I called the Wilkesboro store and ask them to cancel the order and they told me they couldn’t cancel it. Hannah overheard my conversation and she came over and asked to speak to them about the situation and whatever she said it worked because she told me they would be giving me a refund. Two minutes later I got a message saying they canceled my order and they refunded me also. I got in line and placed my order again. I watched Hannah with other customers and she was so sweet and kind to every single customer. She apologized to me for the problem I had. I noticed the other employees were just as friendly and polite and they all were super fast. This is what a great business is looks like. Great team work and an awesome manager Hannah helped me out when she didn’t have to. I will always stay loyal to this store. Thank you guys so much for your hard work and great service.“