McDonald's

$ • Fast Food, Burgers, Coffee Shops

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About McDonald's

This McDonald's is clean and in great shape, offering a better experience to Burlington. The people who work here are friendly and always happy, but the young man taking orders did not seem very engaged. Customers can use the Wi-Fi all day long without any issues, and the restaurant is kid-friendly, with birthday parties and wheelchair accessibility.

The food is hot and fresh every time, and customers are loving it. However, the ice cream/shake machine is often down. The location is always very busy, especially during mid-day, which can lead to long wait times. Inside, the staff can be focused on drive-thru and mobile orders, making it hard to get acknowledged right away. There are kiosks available for ordering, and sometimes there are homeless people in the area, particularly at night, which is a downside. Nonetheless, the orders are always correct.

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McDonald's Reviews

2.9
271 ratings
5
31%
4
16%
3
11%
2
8%
1
34%
Food
3.2
Atmosphere
3.2
Service
2.9

Share your opinion about McDonald's

They are fast and always very nice and give excellent customer service.
Amazing customer service! Leslie was wonderful when part of an order was missed for Habitat for Humanity of Alamance Co. We truly appreciate your assistance.
I went to this McDonalds and placed a mobile order. The Hispanic lady in back cash. Was on the phone she handed me the receipt and shut the window so fast. I thought customer service was important. I know back in the days at this particular McDonalds it used to be. She didn’t even part her mouth to acknowledge me. It’s a shame how the world has changed.

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Hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
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