Popeyes Louisiana Kitchen
$$ • Chicken, Fast Food, Chicken WingsAbout Popeyes Louisiana Kitchen
Popeyes Louisiana Kitchen Reviews
113 ratings
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I ordered a four-piece meal with three sides and ended up with extra for the third side. Unfortunately, the coleslaw was disappointing, and they neglected to include my mac & cheese. Among the four pieces of chicken, the dark meat was notably better, while the rest was excessively dry and undercooked. I had to return to the restaurant to retrieve the mac & cheese, which was satisfactory, but the experience was marred by the need to argue about the missing item. Ultimately, the...read full review
Tongs was fallen to the ground and She used that tongs without changing. And washbasin is too too small.
This team KILLS IT. I am a restaurant manager and I have never been blown away at the gate by any restaurant, fast food or otherwise, before. The woman on the speaker is an incredible upseller in a way that feels natural and enticing. The gentleman at the window was polite and made truly efficient yet still impactful connection. The manager (I’m really hoping she is! Grey shirt, short bob) took time from doing the drivethru orders to make another connection at the window....read full review
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
Popeyes Louisiana Kitchen receives mixed reviews, highlighting both the excellence of its food and challenges with staff training. The restaurant is praised for its delicious meals, especially when customers opt for freshly made chicken, which may require a wait of 15-20 minutes. Many customers express satisfaction with specific employees, such as Lamont, Donna, Marque, Essence, and Jada, noting their outstanding service and positive attitudes.
However, some reviews point out issues with staffing levels and training, suggesting that more employees are needed to enhance customer service. Despite occasional service hiccups, customers appreciate the responsiveness of the staff when issues arise, often resolving concerns quickly. Overall, while the food quality is consistently praised, the restaurant is encouraged to improve staff training and maintain its high standards of customer service. Many customers express intentions to return, appreciating both the food and the efforts of dedicated staff members.