Auntie Anne's
$ • Pretzels, Fast Food
Hours:
4400 Sharon Rd G40, Charlotte
(980) 294-3104
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Went at 5:30pm today 8/21 to get a lemonade and a pretzel. Was told I could only get a soft drink as they would be closing soon. I have worked in food service and at a deli in the past and if I ever did that to a customer before closing time I would have lost my job. If you say you are open until 5:45 then you do business until 5:45, not 5:30 so you can leave earlier.
Says on the website that they are open until 6.
The absolute worst customer service experience I’ve ever had… And I work in retail… Charles, the so-called manager, was incredibly rude and wouldn’t allow me to purchase a smoothie from one side of the counter even though there was hardly any customers to help. When I asked why he wouldn’t give me an answer he just kept rudely telling me to move to the other side and telling other employees not to help me. I’m going to continue telling people about my experience today...read full review
Ratings
Menu
Hours
| Monday | 10AM - 8PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 9PM |
| Saturday | 10AM - 9PM |
| Sunday | 12 - 6PM |
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Auntie Anne's offers delicious fresh pretzels with simple flavors like salt and cinnamon sugar. Despite occasional issues with online orders and long lines on national pretzel day, the friendly service and tasty snacks make it a perfect evening treat. Recent visits have been met with hot, fresh pretzels and helpful staff, including a friendly manager. Customers praise the efficient service, welcoming atmosphere, and consistently fresh and flavorful pretzels. Auntie Anne's is worth a visit for a satisfying snack experience.