Chipotle Mexican Grill

Name: Chipotle Mexican Grill
Address: 9821 Northlake Centre Pkwy, Charlotte, North Carolina, 28216, US
Telephone: (704) 596-0117
Price range: $
Rating: 1.8

$ • Mexican, Fast Food

Hours:
9821 Northlake Centre Pkwy, Charlotte
(704) 596-0117

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About Chipotle Mexican Grill

Chipotle Mexican Grill continues to receive mixed reviews, with some customers praising the location's quick service, generous portion sizes, and availability of all items, while others have noted issues such as lack of certain ingredients and inconsistent rice texture. The staff's friendliness and accurate DoorDash orders have been highlighted, and a particular manager has been recognized for running an efficient team, leading to faster service when she is present. However, when she is not there, customers have reported longer wait times and unpredictable staff behavior. While there have been some complaints about the quality of the food, including undercooked rice and strange items in the lettuce, overall, there has been an improvement in the past year, with most customers giving it a positive rating of 4 stars.

Recent customer reviews have praised the well-stocked food options, even during off-peak hours, and the great service from the servers. The cashiers have also been described as respectful and kind, with one customer specifically mentioning the helpfulness of a cashier named Roman. Additionally, the restaurant has been commended for its assistance with large orders, with one customer expressing appreciation for the staff's willingness to take a large order of seven bowls without hesitation.