McDonald's

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About McDonald's

A visit to McDonald's resulted in a mix of experiences for the customers. The order, placed at the kiosk with specific details, had issues with the receipt not printing. The order was incorrect, with apple slices replaced by small fries instead of kids meals. The employee's attitude was dismissive, and the replacements were only half-filled. The customer felt overcharged and frustrated due to both the order mistakes and the employee's attitude.

However, the manager called and showed great customer service by replacing the meals at no cost and ensuring better service during the second visit. The food was described as mediocre, with unsalted fries and a small Big Mac. Despite the missing meals, the food was considered okay.

The staff was described as having great attitudes, being calm, and providing all the sauces. The food was fresh, and the line was not long. Overall, the experience was described as decent enough, with a suggestion to check the food before leaving to ensure it is correct.