I spent $66 on an order and they messed up my pizza. I ordered a calzone stuffed crust pizza & there was no stuffed crust when I called and asked about it the cashier asked the cook and the cook claimed he made the pizza correct I even have pictures of this pizza. They said they would send out another pizza that night and NEVER did then I had to call the manager multiple times because he said he would issue a refund for half the order and for some reason it never went through but I have to keep calling about it and never got a refund it is almost March and this order was made in January. This store is a joke the Staff is lazy and the manager ROY clearly doesn't care.
John Smith
You would have to be mentally challenged to order from this papa John’s.
Ericka Ervin
They had a new guyI spent $56 there was no toppings on
Food: 1
Service: 1
Stephen Mull
Pizza has always been good, but I asked for thin crust and got original. I also asked for it to be well-done and it wasn’t.
Tayib Prophete
Older phone order got there ready 15 minutes load the military special.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Pizza
Popester
Good people, great service and the pizza is awesome.
Since when in the service/fast food industry do you refuse to give a; loyal, repeat, long time, customer your name or the manager's name? I called this store to place my order at 10:15pm. After the "guy" was unable to get my order correct and made me feel like my order and money was inconveniencing him I asked for the mgr's name. He refused to give me this information. I asked is the manager there, he refused to give me that information. I asked if he; the guy speaking, was the manager to which he stated "part of". What the hell does that even mean. This is not the first time I've witnessed his rude and unpleasant atmosphere creating attitude. He has no customers service skills, is rude, and has changed the entire atmosphere of this location to a place where I will not feel comfortable ordering from any longer nor anyone else of my associates. "Sir" you make pizzas and wings. I didn't ask you to solve E=mc² or to invent a new sustainable energy machine that also time travels. I just wanted wings. Stay in your lane. My money as well as that of my associates is well spent elsewhere where it's appreciated.
Atmosphere: 1
Food: 4
Service: 1
Teshana Debrue
Horrible manager! Roy was very rude and hung up in my face twice. I recorded the conversation and him saying I can call and report him to whoever I liked and he doesn’t care and hung up again. Never spending money with papa Johns again!
Service: 1
Francisco O.
Always friendly, consistent service - pizza is always exactly what I ordered online. Easy in easy out every time I carry out.
Rob P
Doordashed instead of ordering on the website because of convenience. One of the items never showed up. Shouldn't have picked papa js over Domino's but I really wanted stuffed crust pizza.Bad mistake. Ended up eating three or four pieces and throwing up all night long. Straight up food poisoning, my stomach wouldn't let me move until every single thing was out of it.Thanks Papa John's but I think stomach purging pizzas would be better off sold to hospitals and veterinarians instead of hungry people. You took my $30 and my Saturday.
Ordered a 16"pizza online, i said no onions, they gave me a boat load of onions, I paid extra for anchovies, they didn't even put them on there.
Starcloudatlas W.
I worked here for 3 years and didn't see the managers wash their hands once. Not one single time. Employees would also sneeze and cough all over the make line while making and cutting pizza without covering their face. COMPLETELY DISGUSTING ENVIRONMENT. And dont get me started on delivery drivers. They are EVEN WORSE.
Georgy Loriya
Ordered at 6:49 pm did get notification that order is delivered a whole hour later. Did not receive any order, called restaurant they told me either get refund or wait for another hour since my order will not be prioritized and they will not do anything. Person on the phone was very rude and did not try to resolve the issue at all. Will not order at this location, no predictability and no customer service.Update: Received copy paste email from customer support team. Got issues a refund for the order. That means I waisted my time selecting what I want to order, waiting for order to not being delivered, writing a feedback and Google Review. If you want to waste your time order from Uptown Papa Johns (note other locations are good, no issues with the food itself)
Service: 1
Ms. Johnson
Seen the guy making pizza lick his finger then went back to making the food smdh . No gloves by the way. Something is seriously wrong with people ?
Greg
Two orders and never received either of my orders, I highly recommend staying away from this location! The driver according to the night manager states he delivered my items! If that was the case I wouldn't have called back! I hope he and whoever enjoy the items on me!
I spent $66 on an order and they messed up my pizza. I ordered a calzone stuffed crust pizza & there was no stuffed crust when I called and asked about it the cashier asked the cook and the cook claimed he made the pizza correct I even have pictures of this pizza. They said they would send out another pizza that night and NEVER did then I had to call the manager multiple times because he said he would issue a refund for half the order and for some reason it never went through but I have to keep calling about it and never got a refund it is almost March and this order was made in January. This store is a joke the Staff is lazy and the manager ROY clearly doesn't care.
You would have to be mentally challenged to order from this papa John’s.
They had a new guyI spent $56 there was no toppings on
Food: 1
Service: 1
Pizza has always been good, but I asked for thin crust and got original. I also asked for it to be well-done and it wasn’t.
Older phone order got there ready 15 minutes load the military special.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheese Pizza
Good people, great service and the pizza is awesome.
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Parmesan Crusted Papadias
Since when in the service/fast food industry do you refuse to give a; loyal, repeat, long time, customer your name or the manager's name? I called this store to place my order at 10:15pm. After the "guy" was unable to get my order correct and made me feel like my order and money was inconveniencing him I asked for the mgr's name. He refused to give me this information. I asked is the manager there, he refused to give me that information. I asked if he; the guy speaking, was the manager to which he stated "part of". What the hell does that even mean. This is not the first time I've witnessed his rude and unpleasant atmosphere creating attitude. He has no customers service skills, is rude, and has changed the entire atmosphere of this location to a place where I will not feel comfortable ordering from any longer nor anyone else of my associates. "Sir" you make pizzas and wings. I didn't ask you to solve E=mc² or to invent a new sustainable energy machine that also time travels. I just wanted wings. Stay in your lane. My money as well as that of my associates is well spent elsewhere where it's appreciated.
Atmosphere: 1
Food: 4
Service: 1
Horrible manager! Roy was very rude and hung up in my face twice. I recorded the conversation and him saying I can call and report him to whoever I liked and he doesn’t care and hung up again. Never spending money with papa Johns again!
Service: 1
Always friendly, consistent service - pizza is always exactly what I ordered online. Easy in easy out every time I carry out.
Doordashed instead of ordering on the website because of convenience. One of the items never showed up. Shouldn't have picked papa js over Domino's but I really wanted stuffed crust pizza.Bad mistake. Ended up eating three or four pieces and throwing up all night long. Straight up food poisoning, my stomach wouldn't let me move until every single thing was out of it.Thanks Papa John's but I think stomach purging pizzas would be better off sold to hospitals and veterinarians instead of hungry people. You took my $30 and my Saturday.
Food: 1
Restaurantji Recommends
Ordered a 16"pizza online, i said no onions, they gave me a boat load of onions, I paid extra for anchovies, they didn't even put them on there.
I worked here for 3 years and didn't see the managers wash their hands once. Not one single time. Employees would also sneeze and cough all over the make line while making and cutting pizza without covering their face. COMPLETELY DISGUSTING ENVIRONMENT. And dont get me started on delivery drivers. They are EVEN WORSE.
Ordered at 6:49 pm did get notification that order is delivered a whole hour later. Did not receive any order, called restaurant they told me either get refund or wait for another hour since my order will not be prioritized and they will not do anything. Person on the phone was very rude and did not try to resolve the issue at all. Will not order at this location, no predictability and no customer service.Update: Received copy paste email from customer support team. Got issues a refund for the order. That means I waisted my time selecting what I want to order, waiting for order to not being delivered, writing a feedback and Google Review. If you want to waste your time order from Uptown Papa Johns (note other locations are good, no issues with the food itself)
Service: 1
Seen the guy making pizza lick his finger then went back to making the food smdh . No gloves by the way. Something is seriously wrong with people ?
Two orders and never received either of my orders, I highly recommend staying away from this location! The driver according to the night manager states he delivered my items! If that was the case I wouldn't have called back! I hope he and whoever enjoy the items on me!
Atmosphere: 1
Food: 1
Service: 1