Taco Bell in Charlotte

“This location always seems to be out of the Baja zero and many of the advertised drinks. I eat at TB way more than I should so I notice this more, but it's frustrating that the most convenient one to me is out almost every time.

That being said, the staff are nice, the prices tend to be better at this location, and the food quality has been fine.“

“It's a good thing there's no Taco Bell where I live or my waistline would be in trouble. People think I'm crazy but I miss this food more than any other when I'm out of the US. Service was friendly and fast but they did forget all of my Diablo sauce so......“

“This location is SO much better than the Hwy 160 location, Taco Hell. We live near that one and will travel the extra distance to go to Steele Creek, so that our order is right and the food is reliably prepared by responsible adults without attitude. They even offer sauce packets and serve food all posted hours. We found our Taco Bell home!“

“I love the crew at this location.
I use the TB app to place my order, and they get it right every time. I don't make crazy demands - I just don't want meat in my food.
Sometimes they'll have me pull around into a parking space, but even at my hangriest, I don't mind at all. I'm content to wait (5 minutes at the most) while sippin' on my Baja Blast.“

“I’m always very honest with my opinion on my reviews.

I’m a business owner myself so I go the extra mile to be as critical on myself and how I present my opinion of my review.

When it comes to quick/fast food restaurants, I weigh my decisions very heavily and being extremely lenient with the service recommendation .

You have that many employees it’s impossible to run 100. There’s always gonna be a few screwballs or individuals that are there to collect a paycheck.

That is the biggest thing about this location.

The person that you put in charge at the drive-through window probably a very tough thing for a business owner to find.

Your point of contact, there you means of exchange and my recommendation is to pay much more attention to the people that you choose to put behind that window.

The food was right on point.

Very little attention to how it was wrapped up and put in the to go bag, often no napkins are put in the bag.

These are all little things, but when the people behind this window have any type of attitude or bring their personal or current problems to the customers it’s always going to be a problem!

That’s the biggest thing that I want to express without being unfair or focusing on the fact that the food usually always exactly how advertised.

That’s pretty much about it!

I don’t want to be a negative Nelly I just really wanted to emphasize this point.

I can tell you all honesty that eight out of 10 times that I come to your location. This is the one thing on my mind is I pull off which is why I’ve decided to do thisreview.

As a business owner myself over the years, I have been thankful over and over again that our clients bring experiences or examples to my attention!

I just want you to know that I think if you really were to focus on this one part from what I’ve observed, you exponential improvements.

Parking: Do parking, have not remembered having had any problems getting in or out pulling large trucks and trailers.“

“I’m not gonna lie, these pregnancy cravings have me ordering half the menu and I wanna give a huge shout out to my fiancé for ordering it for me, and Brandi and Delilah went above and beyond with great and understand attitudes, as well as making sure everything was correctly. Definitely a great experience and the best customer service I’ve received from a Taco Bell or even most fast food in a while if not ever.“

“Highly recommend this one, the people there are incredibly amazing. They are super nice and make sure the make quality food. And they also gave me a free drink cause they recognized I was a regular costumer. And once it was pretty late and one of them even held the door for me! Such a pleasant environment to be in.“

“I have been waiting and waiting since they closed for renovation. I would come here often when it was KFC/Taco Bell. I cannot complain… the service and the food was always good in my opinion. Food was always hot, if there was a delay there would give an apology. Such a bummer that KFC is gone— I wonder why? I went today since opening and the service was fast and the employees were nice too. I got the tacos. Condiments were layered evenly + neatly. I would definitely revisit.“

“waited over an hour for my food but the workers were so kind. even gave us a free drink while we waited. looked like there were only two people in there! this isnt even really an abnormal thing. i feel like they are always understaffed! taco bell corporate if u read this... hire more people! give employees more hours! the strain on the employees is very apparent. godbless them for working on new years day and for having such positive attitudes despite working conditions. rating 5 stars cuz food was amazing and so were the workers. just wish i didnt have to wait so long!!!“

“I have gotten sick twice from the food the last couple of times. The food has noticeably gone downhill. Service was pleasant this time, but previously there was a sketchy late-night vibe with a lot of street racing pulling into parking lot. The wait is very hit-or-miss depending on the time you visit. It could be my age, but I'm not going to be putting this stuff in my body anymore.

Previous review given 7m ago:
5/5 for Taco Bell. Food is consistently good. If you want a value meal, get the 3 Cheese Chicken Flatbread Melt and the Classic Stacker for $5. I just tried the new Rockstar Blend and it's great. I wish they had Diet Baja Blast though.

Don't get the chicken nuggets or things that contain them. It's a stupid push by corporate to think that people want crappy chicken nuggets from Taco Bell. The Cantina Chicken menu items are pretty decent though.

Thanks for giving me back Taco Bell. It's been hard to find a good in Charlotte and this is the one!“

“The best Taco Bell ever I have witnessed in United States. The service, atmosphere, cleanliness and the quality and of the food here is top-notch. Taco Bell is lucky to have a employee like Leta, she is the best, the way she organises everything in the store is outstanding, I have travelled many countries and I have visited different restaurants but I haven’t seen a person like “Leta”. She welcomes everyone with a big smile, she takes care of each customer, Happy to see such people around us, Thanks ones again “Leta” for your hospitality in the store, Hope to see you soon again.“

“There is plenty of bad reviews with proof but honestly this taco bell is not that bad. I live nearby and order on Sundays (with pickup on the mobile app). Whichever staff is working on Sundays 1-2 pm always does a good job on my order, the food is fresh and always packed right. The workers are friendly as well and always ask if theres anything else I need (nicely) they are always quick too.“

“I am in the industry and to show up here are 11:19 pm and greeted by a beautiful soul named China! She was so sweet and kind and I know she was dying to go home! This girl needs a raise. So pleasant and unbothered, yet as an industry person I know she was tired! Love and light ?“

“I loooove Taco Bell idgaf sure you’ll wait a bit and orders can get mixed but they’re literally next to a university and a busy road 🤦🏾‍♀️ I DoorDash and pickup from them all the time and the worst they’ve done is forget my sauce, spun back around and asked nicely for it! They’re college kids and it’s fast food so I’m not expecting fine dining results!! Also the comment complaining abt cold food, maybe pick ur order up in time! Why would they make it when u get there? Anyways live laugh love Taco Bell I love u guys sm lmk when the luxe boxes are back plz ily guys“

“I came during a time of rush with the drive-thru being full. Dotty was very welcoming and patient with me, she even informed me of the best option for the promotions. Always a pleasure when you’re rushing to get food for your family and someone like her is kind and patient placing the order. And the food was hot and good“