Taco Bell in Charlotte

“I’ve been coming to this location for years and never had a bad experience that I can think of. When I say coming to this location, I mean at least twice a week if not more. The staff is always so kind and wonderful and rarely is the order ever messed up. Today was an icing on the cake when they gave my kids freezes. Even our dog is a fan! Forever loyal to this Taco Bell!“

“Probably one the more consistent taco bells I've been to in a long time. Food is made well, and orders have been correct so far. Only part i find annoying is being asked each time to pull around to the front. Presumably this is to improve metrics, and I get it when the line is slammed, but feels very disingenous when you are the only car present. Food wise however, kudos to the team at this location.“

“I am a semi driver and I reached there at 11:40 and I could not track my truck inside so I knocked the door so this gentleman who was cleaning he came, but he could not help me so he called this another gentleman the black guy he literally talk to me very rudely and acted like I did something wrong to him. I was trying to tell him that I already ordered online. Kindly help me. I cannot bring my truck, but he was literally mad at me. I don’t know why but then this angel came that lady who actually asked me what’s the problem and I explained her that I am a truck driver and I cannot bring my truck kindly help me. I’m very hungry and she literally help me cook the fresh meal for me. I’m not sure what’s her name but she was amazing so all the five star for Her“

“The establishment was exceptionally clean and tidy, the servers were very warm and so so kind, the food was prepared quickly and very neatly - I’ve never had a burrito so well wrapped and easy to eat! The workers were the stars of the show for their work ethic was abundantly evident. Tip top experience on all fronts. Wish I could leave 6 stars!“

“Best taco bell ever! We went about 2pm. The manager was working at a table yet got up to help us w our app ordering. All the staff worked so good together. It was a team. Food was fresh and store was clean. Wished we lived in the area cause we'd go back. The manager & crew on shift at 2pm oct 2 2026 should be recognized by the company!“

“It's a good thing there's no Taco Bell where I live or my waistline would be in trouble. People think I'm crazy but I miss this food more than any other when I'm out of the US. Service was friendly and fast but they did forget all of my Diablo sauce so......“

“I tried the loaded taco, although I initially was confused why I needed a tortilla to cover a taco shell. But when you eat on the run, often in your car it makes it neater to eat. Normally when you bite into the hard shell, pieces and food start to drop out. But the tortilla kept everything intact.

I got my usually fiesta potatoes on the side. (Not sure why the price of this small side has doubled and can cost as much as $3 at some restaurants) and the $1 happy hour of Pepsi.

Gave 4 stars because got my order wrong. Gave me a burrito instead of fiesta potatoes and had to wait for them to be prepared.“

“There is plenty of bad reviews with proof but honestly this taco bell is not that bad. I live nearby and order on Sundays (with pickup on the mobile app). Whichever staff is working on Sundays 1-2 pm always does a good job on my order, the food is fresh and always packed right. The workers are friendly as well and always ask if theres anything else I need (nicely) they are always quick too.“

“This is the best boritto I've ever had my boyfriend can't even put into words how good it was granted I'm pretty under the influence but it felt like God was present when I was eating that boritto and he was jealous that he never experienced such magnificence“

“It’s 1:05 am , they close at 2. Girl at the window- her customer service was impeccable. Nice smile, upbeat, genuine energy. After a long days work sliding in here to be met w such genuine customer service was fr the highligt of my night! Whoever the girl working the window w the bandana was, I hope she knows she’s got a bright future ahead!! And she needs a raise!“

“My family and I visited this location and we were overly satisfied with the service. It’s not often that you get customer service workers that give the appearance that they actually enjoy their job but the lady that we encountered was the best. She has a great personality. She had us laughing at the speaker and at the window. She kept a smile on her face even though they were short staffed. I believe she said her name was Jayda if I remember correctly. She is the AGM. Although short, we enjoyed the interaction and sometimes that short impression lasts a lifetime. We did have kind of a big order but the food came out quick and for once, we didn’t have to go back in for something that was missing.“

“The best Taco Bell ever I have witnessed in United States. The service, atmosphere, cleanliness and the quality and of the food here is top-notch. Taco Bell is lucky to have a employee like Leta, she is the best, the way she organises everything in the store is outstanding, I have travelled many countries and I have visited different restaurants but I haven’t seen a person like “Leta”. She welcomes everyone with a big smile, she takes care of each customer, Happy to see such people around us, Thanks ones again “Leta” for your hospitality in the store, Hope to see you soon again.“

“I loooove Taco Bell idgaf sure you’ll wait a bit and orders can get mixed but they’re literally next to a university and a busy road 🤦🏾‍♀️ I DoorDash and pickup from them all the time and the worst they’ve done is forget my sauce, spun back around and asked nicely for it! They’re college kids and it’s fast food so I’m not expecting fine dining results!! Also the comment complaining abt cold food, maybe pick ur order up in time! Why would they make it when u get there? Anyways live laugh love Taco Bell I love u guys sm lmk when the luxe boxes are back plz ily guys“

“All places have quite a bit of turnover in more variance in what workers actually care about the job they're performing. I've been coming here for a long time, many years, consistently have always taken care of my orders and if any mistakes were made always corrected it. In this industry, this day and entitled age, I'll say that is pretty impressive.“

“Food was good, staff were fine, but there was one guy passed out in a booth and I watched another dude try to steal a chair by scraping it loudly across the floor and toward the door until he was stopped by a crew member. Interesting joint.“