Taco Bell in Charlotte

“This location always seems to be out of the Baja zero and many of the advertised drinks. I eat at TB way more than I should so I notice this more, but it's frustrating that the most convenient one to me is out almost every time.

That being said, the staff are nice, the prices tend to be better at this location, and the food quality has been fine.“

“It's a good thing there's no Taco Bell where I live or my waistline would be in trouble. People think I'm crazy but I miss this food more than any other when I'm out of the US. Service was friendly and fast but they did forget all of my Diablo sauce so......“

“Stopped by the Taco Bell in Steele Creek recently, and the experience was a bit of a mixed bag. On the bright side, the service was atypically great in comparison to *many* visits in the past few years -- Keisha took care of us at the counter and was incredibly friendly and efficient. She even checked on us in the dining area a bit later. Our order came out quickly, and everything was accurate, which is always appreciated.

The food itself was fine, but the temperature was inconsistent. Some items were nice and hot while others were noticeably cooler, which took away from the overall meal.

The restaurant itself was pleasantly clean.

One thing worth noting: both order kiosks were occupied during our visit, and the line to order started to back up which made the front area feel a bit congested. A few people actually left rather than wait.

As for Taco Bell experiences, I've had better and many worse.“

“Had to travel out to North Carolina for a work trip and got Taco Bell coming to and now leaving from. The food is good, but the crew is really nice. The first time I got through the drive thru and next I dined in and the are truly a team. All working together and just good vibes. Also a gentleman named Joshua took my order and was patient with me as well as I was a bit tired so I asked many questions lol. Also I didn't notice the kiosks so despite that he gladly took my order on the register. As someone who used to work in a fast food restaurant, I really appreciate their work ethic and their attentiveness. Shoutout to this crew!“

“I am a semi driver and I reached there at 11:40 and I could not track my truck inside so I knocked the door so this gentleman who was cleaning he came, but he could not help me so he called this another gentleman the black guy he literally talk to me very rudely and acted like I did something wrong to him. I was trying to tell him that I already ordered online. Kindly help me. I cannot bring my truck, but he was literally mad at me. I don’t know why but then this angel came that lady who actually asked me what’s the problem and I explained her that I am a truck driver and I cannot bring my truck kindly help me. I’m very hungry and she literally help me cook the fresh meal for me. I’m not sure what’s her name but she was amazing so all the five star for Her“

“I don’t usually write reviews but we love Taco Bell and let me tell you, we have tried a crap ton of different locations and this is by far the best one! The food is always warm, delicious, and fresh. The people are always very nice and honestly I have no complaints. We have tried locations that give cold food, or don’t change their oil, but that has yet to happen here. Hopefully this great service continues as we truly have no complaints!“

“I tried the loaded taco, although I initially was confused why I needed a tortilla to cover a taco shell. But when you eat on the run, often in your car it makes it neater to eat. Normally when you bite into the hard shell, pieces and food start to drop out. But the tortilla kept everything intact.

I got my usually fiesta potatoes on the side. (Not sure why the price of this small side has doubled and can cost as much as $3 at some restaurants) and the $1 happy hour of Pepsi.

Gave 4 stars because got my order wrong. Gave me a burrito instead of fiesta potatoes and had to wait for them to be prepared.“

“I have been waiting and waiting since they closed for renovation. I would come here often when it was KFC/Taco Bell. I cannot complain… the service and the food was always good in my opinion. Food was always hot, if there was a delay there would give an apology. Such a bummer that KFC is gone— I wonder why? I went today since opening and the service was fast and the employees were nice too. I got the tacos. Condiments were layered evenly + neatly. I would definitely revisit.“

“Came inside Sunday afternoon and the young lady working the front register was awesome!!!! Very helpful and so nice. Ordered 3 separate orders ($30) and everything was perfect! Everything was delicious!!!! The young lady working the drive thru was very nice too! Thank ya’ll very much and continue the great work helping people inside and to the ones making the food too! Everything again was perfection!!!!!“

“team absolutely crushes it every single time. As a 10-year bar industry veteran, I know a strong crew when I see one. I recently moved to the Arboretum area, and this team delivers every time my family and I stop by. Great service, attention to detail, and the staff is always on point. I work for a local company myself, and I know how hard it is to maintain consistency day after day. Corporate really needs to recognize this specific location—they’re getting the job done with top-tier service and consistent quality across the board.“

“The manager at this store, her name is Bells & she was the nicest manager i've ever run into. I had a problem with my order last night. Which rarely happens, but she went above and beyond to make it right. And literally did everything to satisfy a customer. She definitely needs a promotion. She should be way above what she is because she is just an amazing manager & person. Even the crew is amazing late at night.They're friendly and helpful. She also let me know that I was a VIP customer, and it made me feel really good about the situation.“

“There is plenty of bad reviews with proof but honestly this taco bell is not that bad. I live nearby and order on Sundays (with pickup on the mobile app). Whichever staff is working on Sundays 1-2 pm always does a good job on my order, the food is fresh and always packed right. The workers are friendly as well and always ask if theres anything else I need (nicely) they are always quick too.“

“The best Taco Bell ever I have witnessed in United States. The service, atmosphere, cleanliness and the quality and of the food here is top-notch. Taco Bell is lucky to have a employee like Leta, she is the best, the way she organises everything in the store is outstanding, I have travelled many countries and I have visited different restaurants but I haven’t seen a person like “Leta”. She welcomes everyone with a big smile, she takes care of each customer, Happy to see such people around us, Thanks ones again “Leta” for your hospitality in the store, Hope to see you soon again.“

“I loooove Taco Bell idgaf sure you’ll wait a bit and orders can get mixed but they’re literally next to a university and a busy road 🤦🏾‍♀️ I DoorDash and pickup from them all the time and the worst they’ve done is forget my sauce, spun back around and asked nicely for it! They’re college kids and it’s fast food so I’m not expecting fine dining results!! Also the comment complaining abt cold food, maybe pick ur order up in time! Why would they make it when u get there? Anyways live laugh love Taco Bell I love u guys sm lmk when the luxe boxes are back plz ily guys“

“The strangest Taco Bell KFC experience I’ve ever had. From the half smoked blunt we found on the diaper changing station, to the heap of extra ingredients in the bean and rice burrito—it was straight out of a sitcom.

All that said, the staff was really friendly, maybe a little lit. We loved it.“