Customers` Favorites
Customers` Favorites
“The food is great but the young lady tht runs the cashier has bad customer service. She made a big deal about me asking 4 white sauce tht never came with my food. I had 2 leave my job 2 come get a condiment tht should have came with my food. Mind you the food was delivered via door dash. I had 2 go 2 my car ,& get the food 2 prove it came from kimono. her attitude could/should have been better. I even offered 2 buy the white sauce. Again The food is gr8 but this experience will make me try the other local Japanese restaurants. I often recommend them but no longer. Customer service can make or break a business.“
Customers` Favorites
“You got to remember this is the mall so it was a little pricey as that rent is expensive. The food itself was good and they gave really good customer service they were very friendly. Glad to see them trying to make something there as that food Court's tough.“
Customers` Favorites
“I order from here quite a bit for lunch since I work right down the road from them, they are quick at getting your order ready, always friendly when walking in the front door and their food is perfect! I’ve had their sushi & their steak & fried rice, I don’t have anything bad to say both are always great!
Their prices are great too! Get a ton of food for the same price as a meal at a fast food restaurant but their food is actually ‘real’!“
Customers` Favorites
“really quaint and nice place. nice people, great food, good prices, good serving size. Lunch specials come with the entree are pork fried rice and an egg roll. Definitely will be going back and have recommended this place to my friends“
Customers` Favorites
“I really enjoyed the foods there! their phos are very tasty, but when it come to customer service that lady has a double standards she treats people how she wants to, when i arrived there she did not greet me at all i got ask if i am picking up a order i told her no she grabbed the menu and threw it on the table i stood there because no words was said to me, then i proceeded to sit, however another couple came in she was super nice to them, Again double standards! Their foods were steaming hot meanwhile mine was cool. I will not recommend this place because of how that lady treated Black folks. 🤦🏾♀️“
Customers` Favorites
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“Came here because another restaurant had us waiting too long for service of any kind. Walked inside of Rio and was sat immediately by a smiling server. The food came out quickly and was cooked excellently! I felt the booths and decorations were cozy and lovely. Overall this was a lovely experience with excellent food and customer service. We ate the combo for 2 with steak, scallops and chicken that came with 2 cups of soup and salads and it was all wonderful and cooked well.“