Chipotle Mexican Grill
$ • Mexican, Fast Food
Hours:
8509 Concord Mills Boulevard, Concord
(704) 971-6101
About Chipotle Mexican Grill
Customers' Favorites
Chipotle Mexican Grill Reviews
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Horrible customer service they literally put not even a cup of rice in my bowl. The girl that was making my bowl was very rude she yelled “what!” To me when she couldn’t hear me and frowned at me!! All she had to do was to ask me to repeat myself! I wish I knew her name so I could call her out I just know she was brown skin young girl with braids. Had to ask for a cover for my bowl. The location beside five guys is a lot better!!!! Never going back to this one
One of the worst chipotle stores. Every time they are sold out of chicken and other items. They still charge full price for menu with half the items. People are worst in the store and they are rude with customers. Next time please close the store when you are out of items and don't cheat customers by charging full price. This one store is spoiling the reputation of chipotle and the franchise need to improve the quality of this store or shut this down.
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill offers vegetarian options, including vegan choices. The atmosphere is ordinary, and the service can be improved. There have been issues with orders being prepared incorrectly, such as burritos being wrapped with two tortillas. Additionally, the service could be faster as employees sometimes spend more time talking than focusing on customers. It is also suggested that Chipotle implement a system where customers show their order confirmation before receiving their order to prevent mix-ups. Despite these issues, some customers find this location better managed than others, with food that tastes fresh and employees who are patient and friendly. The cleanliness of the bathroom and dining area is appreciated. However, the restaurant can be very busy, and parking may be difficult to find, requiring multiple laps. Some reviews mention staff that seem uninterested or rushed, leading to a less satisfying experience. Currently, margaritas are not available at this location.