Wendy's
$ • Fast Food, Burgers
Hours:
3527 Hillsborough Rd, Durham
(919) 383-6794
About Wendy's
Customers' Favorites
Wendy's Reviews
This Wendy's, 3527 Hillsborough Rd, has the worst drive thru service. I have avoided this Wendy's for years because of the bad service and seemingly forgot the reason why and went through the drive thru today. I sat in the drive thru for 20 minutes and finally drove off. I won't forget again.
I ordered online at lunchtime today to pickup in the store to avoid the ridiculous drive through line. Got to the store, clicked on the button that said I am here, went to the door and it was locked. Called and got no answer on the phone. Left without my food and certainly didn't get my money back.
Ratings
Menu
Hours
| Monday | 10AM - 2AM |
| Tuesday | 10AM - 2AM |
| Wednesday | 10AM - 2AM |
| Thursday | 10AM - 2AM |
| Friday | 10AM - 2AM |
| Saturday | 10AM - 2AM |
| Sunday | 10AM - 2AM |
Wendy's is a restaurant that offers freshly cooked food, with a standout being their unsalted fries. However, there have been issues with incorrect orders and cleanliness. The dining area can be dirty at times, as observed by wet floors and a low sanitation grade. Additionally, accessibility can be challenging for those with disabilities as doors are not automatic and there have been complaints about the dining room's cleanliness. Despite these issues, some customers have enjoyed their overall experience. However, there have been specific incidents involving incorrect orders, hair in the food, and missing menu items such as the pumpkin spice frosty.