“I had to repeat myself many, many, many times. The lady, through the speaker, said she could not hear me, I heard the feedback in the speaker and could hear what I said going through. Was told to pull up to place my order. The next lady could not hear me,I assure you I was not going to yell at the CAN I GET UH, cause that would just be awful. The second lady was kind, but I was having trouble hearing me as well, commented on the previous lady, and apologized for them being rude. Taking my order at the first window, when pulling up to the second, they verified if that was my order. It was the car behind my order. I was told to move up and wait for my food. The 3rd lady did not forget ketchup and was kind as well. This was two days ago. Whomever was working, then at night on, the speaker may need assistance, besides having someone pull up to place their order with another person, but instead have someone else come on the speaker to take my order. Not a bad experience. My order was correct. I appreciate it!“
“Im always conflicted on how to rate a BK. The quality of food is a coin toss. I think BK has the potential to outshine McDonalds but whoever is calling the shots should seriously think about a new line of work. BK's sandwiches, the Whopper, Whopper jr., Original chicken sandwich, etc. are way better than anything McDonalds has IF they are made right. Often times they are not. I did go to the BK in Cramerton, NC a week or so ago and there was a gentleman in the back who I watched make my 2 Whopper jr.'s and the care and precision he used caused my Whopper jr.'s to be the best I'd ever had.“