βThis review is for Destiny the wonderful young lady who works the night shift drive thru window. She is always so polite and greets us with a smile. We truly appreciate her and she is a value to Burger King, especially this location. She deserves a raise and recognition for being the Best Part of Burger King! Thank you Destiny for always making our visit a pleasant one!!!β
βI ordered a kids meal thru the app. I got all of the food I ordered but no ketchup (I asked for ketchup at the window and she said yes but then never put any in my bag)
Food was good but the size of a burger has seriously shrunkβitβs the size of a sliderβ
βDidn't get what I ordered for pickup online... wasn't the fault of the location at all . They swapped out the burger choice without issue . Only dissatisfied with items on the menu being unavailable (disappointing) but I will say the Texas double was better than any fast food burger I've had in a long time... good job!β
βFor a franchise fast-food joint, the cooking department here was on par. The double cheeseburger I ordered was juicy, not too salty, and rivals gourmet ones that are more expensive. I wasn't planning to write a review, but remember leaving thinking very highly of this location.β
βThis is a review for the Burger King at Nations Ford and I-77 in Charlotte North Carolina....... the number one thing I look for in a restaurant is the sanitation score. It is one of the most important things to me. Anything below it 97%, I generally walked out and go find someplace else to eat. This Burger King has been here for decades and it has been remodeled over the past year or two. I had a Whopper meal today and it was what I remembered as a Young Man. I don't remember spelling $11 for a small Whopper meal, but as of this date 4/2026 had a 99.5% sanitation rate. The restaurant was impeccably clean the floors and the glass was clean. The staff was courteous too. I won't get into the prices but I think that's everywhere.β
βYesterday I got my order took by Ms.Jasmine
She has colorful braids and glasses
She is very well mannered , soft spoken and very sweet and has great customer service.
She repeated my order back to me and counted my money back to me .
She had great conversation while she was taking my order and she told me to have a blessed day !
I hope you guys give her a raise or give her a great reward I will be returning for that sweet smile and amazing service ! Please bless that young lady !β
βThey gave me fresh whopper Jr every visit. Food is hot and fresh and the service is wonderful. And the price is average. No complaints when you go get it yourself. Do not suggest using delivery because the food is often old cold or wrong. But at the drive thru you get fresh hot food and fantastic service!β
βI'm giving this Burger King four stars because the food is always excellent. Normally, I purchase from drive-thru. However, this afternoon I thought I would dine inside. That may have been a mistake. I wasn't greeted by the young lady cashier who just gave me a dead stare. I've seen happier faces on hostage victims. The food was still excellent, but there was a guy sleeping on the bench in the corner. I figured the manager was unaware until she walked out to the dining room to eat and looked at the guy sleeping as she walked by. I guess the tables needing spruced up was not a priority either. Did I mention the food is still excellent.β
βService was a bit slow but the customer service good. Food quality at this location seems a bit lacking but, the fries where fresh. Thats always appreciated.
They had several wrong orders while I was there but, the kitchen staff seemed younger or newer. Overall, average fast foodβ
βThis is the first Burger King in a long time where the whopper is actually fresh and hot. Today I actually enjoyed a hot whopper meaning you can feel the heat on your hands hot. Thanks to the staff member who made it. Young brother with dreads. Thank you sir. It made my day. Actually this may be the best whopper Iβve had here in Charlotte. Again thank you for the customer care. You deserve recognition for your attention to detail and quality service. I would have took a picture but it was already eaten by the time I started this review. Quan is the young brother who made my whopper. I didnβt want to forget his name for the positive review. I love Burger King and today was the greatest day for a whopper for me. Thanks Quan, I greatly appreciate you bro.β
βClean and neatly kept. The drink stations were also clean which is unusual to expect at such a busy airport. Got my order real quick, only the staff could have been a bit nice with their tone or it may just be a bad day for them due to the constant rush.Had the original chicken sandwich meal. 4/5Wish they had mayo packs, would have been perfect.β
βSome of the people leaving 1-star reviews are due for an empathy check. Sorry you had a bad experience, but it's airport fast food in covid times- and that means massive staffing and supply chain issues. It's not the employees' fault that this location mind bogglingly only staffs 2 or 3 (one cashier, one or two prepping meals) employees at a time regardless of the time of day- even during the breakfast rush. No, the food isn't mind blowing- but did you really need to consult Google reviews to learn that? It's what you'd expect from any similar location.I don't fly often, but I've flown through CLT in the early morning multiple times this year. I always opt for the Burger King at CLT because despite Chickfila offering exactly 1 type of item (big chicken on big bread, or smallchicken on small bread!), the line is reliably insane.Each time I've been to this BK, the same woman was working the cash register, and her friendliness is off the charts. Every single customer gets a "good morning", "how are you", and a "thank you sweetie"- talk about walking the Southern Hospitality walk. Whatever she's getting paid, it's not nearly enough. I only hope other customers have taken notice of who must certainly be CLT Employee of the Year. Her attitude is a hell of a lot better than that of 90% of the customers she serves. Bravoβ
βI have never left a 5 π review for a Burger King before but this one was on point. Our cashier was quick and friendly. Our food was cooked fresh and came out hot, fries crispy. My husband and I both agreed this was the best service experience we had received in a fast food chain in quite a while. The place was clean, very child friendly also.β