Wendy's
$ • Fast Food, Burgers
Hours:
1210 U.S. Hwy 70 SW, Hickory
(828) 327-3434
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Wendy's Reviews
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ordered food through drive through. order was wrong. 10 cars in line, door locked. another customer let me in and the manager said to her employees no one better not be letting people in. I said they did. thank goodness. my order is wrong and drive through is backed up. she rolled her eyes and I said if u would make it right the first time wouldnt have this problem. the girl at window was nice and apologized. the manager didnt. I under stand people r short staffed. but when...read full review
Ratings
Menu
Hours
| Monday | 6:30AM - 12AM |
| Tuesday | 6:30AM - 12AM |
| Wednesday | 6:30AM - 12AM |
| Thursday | 6:30AM - 12AM |
| Friday | 6:30AM - 12AM |
| Saturday | 6:30AM - 12AM |
| Sunday | 6:30AM - 12AM |
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Wendy's offers good food, but the service can be inconsistent. Some customers have reported long wait times during lunch rushes, especially in the drive-thru where each order seemed to take longer than usual. The food was generally acceptable, but not outstanding, and there have been issues with cup sizes, such as receiving a smaller-than-expected pumpkin spice frosty cream coffee. Some staff members, including managers, have been perceived as unfriendly and dismissive, which has led to negative experiences for some customers. However, during busier days, employees have been friendly and fast, and the lady at the window was courteous despite being overworked. Customers also noted that the store seems to have different employees every few weeks, and management has been seen as not very effective lately. Overall, while the quality of food remains decent, the service quality can vary, and the store has faced challenges with staff consistency and management.