Bojangles

$ • Chicken Shop, Vegetarian

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About Bojangles'

Bojangles is a restaurant known for its hospitable employees, including a friendly attendant who handles customer interactions. However, some challenges remain, such as the dangerous entrance from North Main that can cause issues for drivers. There have been complaints about the drive-thru experience and food quality. One customer reported having hard BoRounds, while another faced confusion with a curbside order through the app. Despite these concerns, there are positive aspects to highlight. A recent customer enjoyed an 8 piece with biscuits and two sides, praising the crispy chicken and fresh biscuits. The service crew has been described as nice, and the parking area is well designed and clean. With improvements in food quality, order management, and drive-thru interactions, the restaurant has the potential to enhance the overall dining experience and compete effectively with other chicken restaurants in the area.

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Bojangles' Reviews

2.6
281 ratings
5
28%
4
11%
3
9%
2
7%
1
45%
Food
3.3
Atmosphere
2.8
Service
2.8

Share your opinion about Bojangles

Lady who took the order didn’t know about the spicy chicken (got me a Cajun chicken - there was no pickle or mayo on it). The coleslaw was half filled. I went back to get at least a pickle and mayo on my sandwich and through the conversation with other workers I got my spicy chicken. The lettuce was so wilted I would be ashamed to sell this. I wanted to tell the manager (she actually made my spicy sandwich, putting the wilted lettuce on) - she offered another piece of lettuce....read full review
Although I would recommend the food here because it is good and fulfilling, the staff needs to be better because they constantly hand out orders that aren’t completed. Not just a side but the whole entree… How? Is there a lack of communication? It’s not hard to make sure everything is in the bag before handing it out. Not my favorite location..
Ruby was so nice I appreciate her and her great customer service

Read All Reviews(281)

Hours

Monday 5AM - 10PM
Tuesday 5AM - 10PM
Wednesday 5AM - 10PM
Thursday 5AM - 10PM
Friday 5AM - 11PM
Saturday 5AM - 11PM
Sunday 5AM - 10PM
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