Mcdonalds
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McDonald's Reviews
163 ratings
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I had a very serious and frightening experience at McDonald's, Ambience Mall. The burger I was served tasted stale and gave me severe stomach pain — I even collapsed around 11:30 PM.
My family rushed me to Fortis Hospital, Vasant Kunj where I was admitted and discharged around 5 AM after treatment.
Food safety must be taken seriously. I request immediate investigation and action from @McDonalds @mcdonaldsindia and their quality teams. This cannot happen to another person.
My family rushed me to Fortis Hospital, Vasant Kunj where I was admitted and discharged around 5 AM after treatment.
Food safety must be taken seriously. I request immediate investigation and action from @McDonalds @mcdonaldsindia and their quality teams. This cannot happen to another person.
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Hours
| Monday | 5AM - 12AM |
| Tuesday | 5AM - 12AM |
| Wednesday | 5AM - 12AM |
| Thursday | 5AM - 12AM |
| Friday | 5AM - 12AM |
| Saturday | 5AM - 12AM |
| Sunday | 5AM - 12AM |
McDonald's offers a mixed experience according to reviews. While some customers face breakfast order mistakes and unhappy workers, others enjoy the friendly service and perfectly made frappes. Recently, a customer praised a worker for being super friendly and providing great service, highlighting the positive side of the staff. However, this location has faced issues with staffing since it opened, leading to unavailability of menu items like the McRib sandwiches.
The restaurant appears to be a post-Covid built McDonald's, lacking drink stations and other conveniences. Customers have noted busy weekends with many tables waiting on food, which reflects the staffing challenges. Some reviewers expressed sympathy for the workers who are trying hard to manage the rush. While the food received was sometimes lukewarm and missing items, like Splenda and butter, the bacon was noted as crispy and tasty.
Despite the challenges, the restaurant has loyal customers, especially kids who love the caramel frappes. There is a pressing need for better management and hiring to improve operations and maintain McDonald's reputation for good fast food.