Customers` Favorites
Customers` Favorites
“I love nothing Bundt cakes. I go to multiple locations. I own the lunchbox, that gives you a special for every visit. All of the other locations the special is buy 3 get 1 free. The Concord location was the only one that you had to buy 4 get one free. I went about 3 weeks ago and was told that the special changed to buy 3 get 1 free. I was excited. I then visited 2 weeks later and was told that they did not honor the lunchbox anymore. I asked to speak to someone else. The first employee told me the manager told them to tell everyone that and if they got pushback to go ahead and honor the lunchbox. Shady customer service. When the second employee came out they said I could do the buy 3 get 1 free or the buy 4 get 1 free whichever one I wanted. The cakes are always delicious when I come to this store and it is close to my house. However I wish the manager valued loyalty and delivered better customer service.“
Customers` Favorites
“⭐️⭐️⭐️⭐️⭐️ I cannot say enough great things about Smallcakes in Charlotte! I came in last minute—just two days before my granddaughter’s birthday—seeking help for a customized Moana cake, and the owner went above and beyond to make it happen. He was so friendly, professional, and incredibly helpful. He jumped right in without hesitation and saved the day! When we picked up the cake, it was exactly what we asked for—beautifully done and absolutely perfect for the occasion. And the taste? So moist and delicious—you could taste the love baked into it. If you’re ever in need of a custom cake, or even just want to treat yourself to one of their specialty cupcakes or the most delicious ice cream around, I highly recommend stopping by Smallcakes. They’ve gained a loyal customer for life!“
Customers` Favorites
“I can't say enough good things about Aryn, she's an amazing person. Professional, caring, sweet, amazing. her cakes are next level. thank you so much for making our day even better with yummy Desserts. we will definitely use you for another occasion.“
“I had Sweetheart bakery make cupcakes, cake pops, dipped oreos and rice Krispy treats for a baby shower this weekend. The desserts were all amazing!!! The value was beyond my expectations! Do not hesitate one minute, Carol is the best!!!“
Customers` Favorites
“She is so very talented!!!! This banana pudding cake melted in our mouths, so good. Very professional, thanks for everything.“
Customers` Favorites
“Very cute small business. I was at Philly Corner next door when I saw this cookie place nearby and got some cookies for dessert. I would definitely recommend having some seats out maybe or having the cashier out instead of waiting in the back, just because I almost didn't walk in since I thought it was closed. But the cookies were great and large! Thank you“
Customers` Favorites
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“A-M-A-Z-I-N-G!!! 10/10 recommend if your looking for a local bakery! All staff was very sweet and helpful! I specifically was helped by a young woman named Claire who also happened to decorate my cake! She did a wonderful job and made sure to keep up with all of my special requests! When I got my receipt, she directed me to a survey to get me a BOGO bundtlet as well, I was very appreciative of her pointing that out, I would’ve missed it! Will definitely be coming back!!“