“We’ve always loved Chick-fil-A — the food, the service, and the consistency. But this Jacksonville, NC location is definitely a bit of a challenge to navigate. The parking lot and drive-thru setup are extremely tight — you literally have to drive around just to get in line, which feels a bit silly. That said, there’s really not much they can do about the limited space at this point.
Compared to our old Chick-fil-A in Algiers, New Orleans, which ran like clockwork with quick mobile orders and smooth traffic flow, this one just moves a little slower. The service is still friendly, and the food quality is what you’d expect from Chick-fil-A — it just needs a few small adjustments to reach that same level of efficiency.
We’ll definitely be back, but hopefully the flow improves over time.“
“Since under new management writing new review. Accommodated an order for my son who has Celiacs (no reaction noticed or observed). They had issues in their system removing the biscuit but accommodated us several weeks ago so decided to leave a good review. Manager was friendly and helpful.“
“Audrey, Rigo, Bradley and Michael were amazing!! They were quick and kind, my order was perfect! They were so friendly and welcoming and i’m definitely stopping by to see them more often!! If you guys see this, thank you for being so kind! <33“