Chick-fil-A

Name: Chick-fil-A
Address: 1405 Western Blvd, Jacksonville, North Carolina, 28546, US
Telephone: (910) 455-2934
Price range: $
Rating: 3

$ • Fast Food, Chicken Shop, Salad

Hours:
1405 Western Blvd, Jacksonville
(910) 455-2934

Menu Order Online

About Chick-fil-A

Chick-fil-A is a popular spot, often crowded both inside and in line for takeout. Despite the chaos, the staff remains capable and efficient, handling the high volume of customers with ease. The restaurant is designed well, with a clean and modern interior featuring fresh flowers. A play area is available for kids, which is clean and enjoyable.

Recently, some customers have noticed that the food quality seems to be going downhill. For instance, the chicken minis had buns that were almost raw, although they still had great flavor. However, other reviews mention quick, friendly service and consistent fare, especially enjoying the butter bun, shakes, and soups. Breakfast is still considered very good, and lines at the Grandover location appear to be more controlled and contained.

On the downside, some guests have reported slow service in the drive-thru and issues with their chicken biscuits, which have been described as soft and gooey. One customer expressed frustration about the biscuit bread being stuck to the meat, causing a messy experience. There have also been concerns about coffee availability during breakfast and dissatisfaction with upcharges for juice when coffee is unavailable. Despite these issues, the staff continues to provide pleasant service.