Chick-fil-A
$ • Fast Food, Chicken Shop, Salad
Hours:
306 Jacksonville Mall, Jacksonville
(910) 353-7887
About Chick-fil-A
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Chick-fil-A Reviews
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Unfavorable service and cold food. We visited this location two days before and were able to get an item on the menu customized, without any issues or hesitation. The fries we were given were cold, but the service was great. Today I visited and ordered the same thing. We were met with attitudes questioning the order and a ton of hesitation from the girl taking our order. We got to the window and we're told they would absolutely not customize our order, and when I asked for the...read full review
As others have stated, the post-renovation drive-thru situation is absolutely abysmal. The lunch-rush line is still backed up far into the regular parking area, & the regular parking area has now been cut in half.
I placed my order on the app just before entering the line at 12:58 PM. I received my food at 1:34. A lady who appeared to be a manager gave me a complimentary brownie for my troubles, but when I arrived to my destination, I noticed that I had both my kids’...read full review
We absolutely love Chick-fil-A, but will not return to this location. They cannot get things right, the food is not hot, and they are not friendly. They have an I don’t care attitude. Definitely not the Chick-fil-A standard! We will stick with the Porters Neck location
Ratings
Menu
Hours
| Monday | 11AM - 8PM |
| Tuesday | 11AM - 8PM |
| Wednesday | 11AM - 8PM |
| Thursday | 11AM - 8PM |
| Friday | 11AM - 8PM |
| Saturday | 11AM - 8PM |
| Sunday | Closed |
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Chick-fil-A offers delicious food with fast and friendly service. While located in a mall, the staff is always sweet, accurate, and accommodating, even to furry friends. The seasonal cherry berry lemonade is a must-try, especially for lemonade lovers. Although sometimes the food takes a bit longer due to being made fresh, the hot and yummy tenders make it worth the wait. Just watch out for dirty tables and fries on the floor.