Chipotle Mexican Grill
$ • Mexican, Fast Food, Vegan
Hours:
1345 Western Blvd, Jacksonville
(910) 353-2509
About Chipotle Mexican Grill
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Chipotle Mexican Grill Reviews
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Somebody please explain to me how this is a quesadilla?
Customer Service is horrible. My husband went in because there was no line. He asked a simple question what kind of kids meals you got? They acted like they didn’t understand. Mocked and laughed at him. When asked for fajitas instead of asking if it was okay if he can wait 5-10mins to make them. They made it seem like it was a chore for them to make them. The experience was unacceptable and we will not be returning.
I spoke to the manager “Lindsey” and she said she will...read full review
Ratings
Menu
Hours
| Monday | 10:45AM - 11PM |
| Tuesday | 10:45AM - 11PM |
| Wednesday | 10:45AM - 11PM |
| Thursday | 10:45AM - 11PM |
| Friday | 10:45AM - 11PM |
| Saturday | 10:45AM - 11PM |
| Sunday | 10:45AM - 11PM |
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Chipotle Mexican Grill is a popular fast-food restaurant known for its Mexican-inspired cuisine. While the staff is generally efficient and friendly, some customers have reported issues with the food quality, such as tough beans, room-temperature dishes, and dry, tasteless, and burnt chicken. However, the restaurant's appearance is often clean, and the portion sizes are well-managed. The experience can vary depending on the location, with some customers preferring the newer branch over the older one.
The restaurant has received mixed reviews from customers. Some have praised the fresh and delicious food, with one customer mentioning that the serving size was large and satisfying. However, others have reported problems with their orders, such as receiving the wrong item or finding their food lacking in quality and quantity. Despite these issues, one customer has expressed their appreciation for the service provided by the employee named Eddie, who has consistently provided excellent service.