Cupcakes near Kannapolis, NC

“Incredible! Highly recommend!“

“The best cakes you could ever ask for. ❤️“

“I love nothing Bundt cakes. I go to multiple locations. I own the lunchbox, that gives you a special for every visit. All of the other locations the special is buy 3 get 1 free. The Concord location was the only one that you had to buy 4 get one free. I went about 3 weeks ago and was told that the special changed to buy 3 get 1 free. I was excited. I then visited 2 weeks later and was told that they did not honor the lunchbox anymore. I asked to speak to someone else. The first employee told me the manager told them to tell everyone that and if they got pushback to go ahead and honor the lunchbox. Shady customer service. When the second employee came out they said I could do the buy 3 get 1 free or the buy 4 get 1 free whichever one I wanted. The cakes are always delicious when I come to this store and it is close to my house. However I wish the manager valued loyalty and delivered better customer service.“

“I highly recommend this bakery — their New York-style bagels are perfection, chewy and fresh every time. The tiramisu is rich and dreamy, and the cookies are absolutely addictive. Everything tastes homemade with love. Trust me, you’ll be hooked after one bite!“

“I had a pretty bad experience when I came in, but the assistant manager really changed the whole situation. She could tell I wasn’t happy and came over to talk to me. She actually listened instead of just brushing it off, and you could tell she really wanted to make sure I left feeling better about everything.
She apologized, fixed the issue, and even gave me a coupon for my next visit because of what happened. She definitely didn’t have to do that, but it showed she actually cared about making things right. Customer service like that is hard to find these days, and I really appreciated the effort she put in. I’ll definitely be coming back because of how she handled everything.
Thank you Indie !“