“I moved to Leland 3 years ago, supervised restaurants for over 30 years and I have to commend this management on having well trained, polite, courteous staff. The chicken is usually very fresh and hot but there were times it could’ve been better. For me it the service and hospitality. My visit today Wednesday 01/3/24 17:16 and the drive thru cashier, Order taker and young lady getting the food were courteous fast and friendly!!!! I wish I had their names but if you run the kind of operation that values their people I’m sure you can look at the schedule and figure out who I am referring to. If you don’t, then shame on you because if I had a business I would try to steal them“
“Great delivery drivers. can get insanely busy from 5-6 PM and they are understaffed to handle the surge in orders so sometimes they have to send some to doordash for delivery. just try to avoid ordering between 5 and 6 pm if you want your food quickly.“
“Tonight’s staff was on point every single employee was so friendly and helpful for our order together and super fast! The staff’s attitudes is a pure reflection of the manager who’s happy smiley and so helpful, we had a large order very late and they had everything hot and fresh in under ten min way to go yall!“
“Ordered the wing sampler. Very good flavors, well cooked, excellent value. Also tried the crab rice. Good flavor and value. Ordering on the web is a little quirky. Excellent service at the window. Ready for pick up when promised. I will definitely return.“
“I got the wings, shrimp, fries and Fish. It was decent, I believe the habanero sauce on my wings made the fish taste waaaay better. The seasoning was good, I wish I was able to sit down but my car was fine. Service was ok, not the greatest.“
“Amazing. Man you have to get the chicken Philly. Let me tell you the service was awesome . Our server was Brook she made sure I chicken Philly subs were made just as we asked. Great young lady. You really have to hit this place up. Our meal was definitely worth the price.Martin “
“My first time eating at this restaurant. I was impressed with the prices and selection what really blew me away is the customer service I received from Ramy! That guy is an awesome associate who really seems to care about his customer and want to make sure they are taken care of right the first time and the right way. Next time you're at the mall check them out I think you'll be happy and pleasantly surprised.“
“Pizza/Hut on Castle Hayne Rd in Wilmington NC has never let us down. We order regularly for 3 years. They have consistently been accurate, fresh, hot, quality, and prompt, friendly delivery. Way to go Pizza Hut! Thank you for your excellence and restoration in above average customer service and satisfaction! Our delivery driver, who is fairly new to the team (my apologies for the failure to retain your name) was extremely friendly, and apologetic, because he felt he should have been faster at locating our difficult to find business location, that is hard to decipher even to those of us familiar with the property. Not only was it his first exposure to the property on a new job but it was after dark on a foggy rainy night. He was patient, friendly, smiling, and apologetic for something out of his control. He Not only still brought hot quality pizza, but exemplified style, grace, consideration, and compassion for his job and customers. Kudos young man! You nailed it ? -“
“Usually get great delivery service from them and stopped in one day to pick up a pizza, cleanest restaurant in Wilmington. They had staff sweaping and wiping everything down while others were preparing orders. I will definitely order from them every time.“
“My pizza was made perfectly and so delicious! The manager helped the cashier add a coupon for me that I was unable to add online and the cashier was unsure how to do it himself.4 stars on atmosphere only because it can use some updates, as most Pizza Huts I've seen could also use.“