Customers` Favorites
Customers` Favorites
“I was on vacation with 3 other couples. we had a reservation on 8/22/25. Our server "Q" was great and did a wonderful job going over the specials and recommendations. The french onion soup was delicious. I am typically not a steak person, but decided to try the petite filet with garlic butter and the baked potato. It was phenomenal and I was very pleased with my choice. others got the ribs, lamb, lobster bisque, a plethora of sides, cheescake and lava cake....nothing was less than delicious. Bonus, I got engaged here as well“
Customers` Favorites
“We've dined at Longhorn Steakhouse in Mooresville, NC about a dozen or so times and we almost always very satisfied with our meals which is why always we come back. My wife and I dined here this evening and experienced what we felt was a very elevated level of service compared to our previous dining experiences at this location that prompts this review.
Tonight was extremely busy given that it is a Saturday and it is somewhat understandable and almost expected for most servers to not be as attentive. Not the case at all with Ayana tonight who stepped up for us big time. I would add that she even covered for a busy kitchen who was slow with our appetizer by bringing our salads sooner than expected. Ayana's attention to us overshadowed what could have set the tone for a poor dining experience. I would equate it in football terms like a teammate fumbling the ball and your star wide receiver recovering it and running it in for a touchdown.
To servers out there...little things count when it comes to dining satisfaction, and with everything being so expensive everywhere, consider that patrons may choose to go elsewhere next time. Does the customer have everything they need? Are their glasses empty? Are they satisfied with their meal?
Being in the service industry ourselves, customer service is super important to us. It is every bit as important as the meal itself! It is really refreshing and reinforces to us as frequent restaurant patrons that there are still servers who take pride in what they do and want to serve you well.
To restaurant patrons....step up with a nice tip when you receive it and ask for that server again on your next visit. They will likely repeat the exceptional service. When you visit Longhorn Steakhouse in Mooresville, please ask for Ayana and let her know you read about her in this review. We'll certainly be asking for her again.
Note to management: Please ditch the awful bread you currently serve and bring in sourdough. It'll be just one more reason people will want to dine at Longhorn Steakhouse other than just great steak.“
Customers` Favorites
“The fact that your restaurant specifically spent time, care, energy and money to create your space inclusive to those with autism is far beyond what most places do. I am proud of you. Thank you!“
Customers` Favorites
“A shoutout to Virgil and Savannah: We had an outstanding experience last week at this restaurant! We were a party of 10 and had the most amazing server who was definitely on her game. Everything went effortless and the food was delicious! Before our arrival I had spoken with Virgil who was so personable, professional and who clearly understood what I was requesting. He handled my request with such care, I am still in awe. Thank you Vergil and Savannah for making this special occasion even more special!“
Customers` Favorites
“Most delicious food ever and the owners are so sweet!“
Customers` Favorites
“Enjoyed a wonderful evening at your location with my husband a couple of weeks ago. Our server was Tatiana, she was professional yet warm and was knowledgeable without being over bearing, appreciated her input regarding our meal and beverage. Service was great, dinner delicious,we'll definitely be back.“
Customers` Favorites
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“My server Monique was awesome . She knew the menu inside and out and had a great attitude. My service was efficient , fast , attentive and fun . You need to clone her.“